Life Cafe Assistant Lead

Position Summary
The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role combines strong service leadership with operational know-how, ensuring the café runs smoothly, efficiently, and in alignment with Life Time’s hospitality standards. From coaching team members to ensuring food quality and safety, the Assistant Café Leader sets the tone for service excellence while supporting business goals.
Job Duties and Responsibilities
Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution
Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations
Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance
Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture
Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift
Position Requirements
Strong passion for hospitality, guest engagement, and team leadership
Ability to lead by example and coach others in a fast-paced café environment
Experience working with POS systems, food handling, and inventory processes
Ability to lift up to 20 lbs repeatedly and perform physical tasks throughout shifts
Strong communication and organizational skills
Education:
High School Graduate or equivalent
Years of Experience:
1-2 years of leadership experience in a fast-casual or café setting
Licenses / Certifications / Registrations:
ServSafe Manager certification or equivalent
ServSafe Alcohol Safety or equivalent (if applicable)
CPR/AED certification
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​ Preferred Requirements
College degree in business, culinary arts, hospitality, or related field
Knowledge of food costing, scheduling, and basic profit & loss analysis
Experience leading team culture and driving sales through service
Ability to develop and implement service recovery or upselling strategies
Passion for creating a desirable, guest-centric café environment
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Skills
Onboarding