Loss Prevention Agent - Oakbrook Center

Starting Salary: $28.00 / hour
Oak Brook, IL
The fixed hourly rate is based on the qualifications for the position, including but not limited to, expected experience, education level, certifications, skills and expertise, and the location of the position. All new hires will be offered the same fixed hourly rate.
Career advancement opportunities for driven team members who consistently deliver strong results.
Position Overview:
The Loss Prevention Agent is responsible for all initiatives and daily tasks associated with loss prevention and safety management as directed by Loss Prevention Manager to ensure the safety and well being of all employees and company assets.
Key Responsibilities:
Ensure full knowledge of and exemplify LP/safety policy, procedure and standards.
Train store employees on LP policy and procedure and ensure compliance.
Train store employees on safety policy and procedure and ensure compliance.
Detect and capture shoplifters according to company protocol.
Monitor potential employee theft suspicions. Partner with LP Manager to address concerns.
Prepare incident reports, accident reports and investigative reports according to company guidelines.
Assist management in the investigation of employee policy & procedure violations.
Communicate and support all initiatives surrounding shortage reduction including, but not limited to audits, inventory counts, etc.
Offer recommendations and solutions to potential loss/safety concerns.
Ensure complete confidentiality with regard to current and past investigations and outcomes.
Special projects as assigned.
Respond to alarm calls as needed and required in order to resolve all issues causing them.
Qualifications:
Ability to physically apprehend and assist in the detention of shoplifters as required.
Strong verbal and written communication skills are required.
Basic knowledge of computer applications; i.e.: Excel, Word, and Power Point.
High school diploma or equivalent.
Must be able to work for extended periods at a desk on a computer or standing/walking as required.
Must be able to work a flexible schedule including nights and weekends.
Experience in conducting investigations preferred.
1-2 years of retail Loss Prevention experience preferred.
Travel my be required (10-25%)
Full-Time Availability Requirements:
Average 32 or more hours per week based on business seasonality.
Open availability on weekends (religious exemptions will be considered).
Restrictions on availability limited to three days per week.
Benefits:
Medical, dental, and vision coverage (To eligible employees only)
401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
Paid parental leave (Full-Time Employees only)
Life insurance
Short-term and long-term disability insurance (Full-Time Employees only)
HSA/FSA options
Employee Assistance Program (Full-Time Employees only)
Vacation & Personal Time Off (Full-Time Employees only)
Sick & Wellness Time Off
30% Employee Merchandise Discount
Commuter benefits
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Skills
Excel