Senior Officer, Group HR

About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com
PURPOSE
Serve as a HR Generalist / Junior HR business partner to FWD Group Office Employees & line Managers in Hong Kong & Singapore on human resource-related topics.
Act as an employee champion to deliver FWD people strategy in along employee journey at FWD, smooth the HR Operations and employee engagement through close collaboration with themselves, line manager and HR specialized team e.g., talent acquisitions, total rewards, HR Technology and Talent & Organization Development.
Act as change agent to drive the employee experience and culture objectives that are aligned with the company vision and strategic objectives for Group Office across all locations.
KEY ACCOUNTABILITIES
Provide guidance and process to support line manager and employees along the employee journey at FWD, from their onboarding, performance management, development, job rotation/transfer, promotion till they leave the Company.
Manage, deliver and continuously improve employee experience and HR operations for FWD Group Office in Hong Kong & Singapore along their journey at FWD; Ensure proper guidance on HR policies, processes, and provide accurate & timely inputs in key documentations & system, to support overall HRBP operations.
Handle early careers hiring specialized in Actuarial areas such as Group Actuarial interns. Work together with Group TA team on summer intern program as well as providing support to campus events.
Organize employee engagement activities sch as Group Office Team Building event.
Organize HR event such as Group HR Offsite meeting
Handle invoices/payment and procurement process
Support to develop, implement & improve HR programs including performance management, employee engagement, talent management and mobility.
Actively identify & propose and drive to implement changes
where necessary to deliver effective & value-added people processes for line managers and employees.
Play a key role in making the best use of HR system, digital tools and People analytics to champion solutions and decisions are based on available digital and data insights.
Contribute in cross locations employee recognition program such as FWD Star Award and Long Service Award for Group Office.
Work on Group Governance related initiatives and Compliance project on listing regulatory requirements.
Contribute in HR projects as required.
QUALIFICATIONS / EXPERIENCE
Bachelor’s degree or above.
4 years’ above human resources generalist experience in MNCs, preferably from high-tech or financial services sectors.
HR partner experience is required.
KNOWLEDGE & TECHNICAL SKILLS
Good knowledge of Workday
Good communication skills, written and spoken English. Cantonese / Mandarin a plus.
Ability to work in a fast paced, and agile environment
Good knowledge in employment regulations and labour laws
Excellent communications skills, written and spoken English. Cantonese/Mandarin a plus.
Strong project management skills and operational efficiencies.
Ability to work in a fast paced, agile, and ambiguous, start-up style environment.
Team player
Resilience, strive for excellence.
Understand data analytics, and able to collect data/reports from various HR digital tools and systems. Good knowledge in using AI.
Be solution orientated and demonstrate strong communication skills to be able to influence your client group & HR team members.
Be adaptable to manage complexity as well as competing demands.
OUR COMPETENCIES
Our values: Proactive, collaborative, open, innovative, caring.
Excellent project management and administrative abilities.
Strong ability to multi-task and perform under time pressure and short turnaround times.
Excellent interpersonal and stakeholder management skills
Effective communication and presentation skills.
Strong analytical and problem-solving skills.
Strong ability to comprehend, interpret, and apply applicable labour laws, guidelines and regulations that protects both the company and employees’ interests.
Strong proficiency with MS PowerPoint, Excel and Word software.

Skills
Data Analysis, Excel, Project Management, Agile, HR Operations, Onboarding, HRBP, Procurement

Experience
4+ yrs