Associate, Specialist, Operations, Securities Services - Clearance/Settlement/Investigation, Private Banking

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibility
● Ensure all corporate action entitlements are processed accurately and timely to clients according to the Operation Manual and other operational duties as assigned by supervisor
● Coordinate and follow up discrepancy items with relevant parties timely and escalate any exceptions to supervisor
● Ensure corporate action deadlines are fully met to limit any exposures
● Exercise good judgment to promptly resolve and/or escalate problems/discrepancies within established timelines and document clearly all occurrences and exceptions for future reference
● Proactively check and investigate any discrepancies or non-credit of corporate action entitlements with custodian
● Ensure all incoming emails and instructions are responded to in a timely manner
● Contribute ideas and recommendations to improve process efficiencies and increase risk mitigation
● Assist supervisor to prepare operation and MIS reports
● Perform GL and system record checking/reconciliation and escalate to supervisor if there is any discrepancy
● Handle internal/external customer compliant tactfully and ensure responsive problem solving for enquiries from branches and other units/parties within benchmark
● Act as various coordinator as assigned by supervisor
● Assist supervisor to conduct BCP drill test to ensure operations will not be interrupted due to disaster
● Understand the regulatory and compliance requirements and internal control standards and report problem and exceptions to supervisor immediately
● Understand the result of periodic risk based self assessment and assist to rectify exception/non-compliance issues as identified properly and timely
● Provide support in ad-hoc project and assist to conduct testing on various systems enhancements to increase the efficiency and effectiveness in daily operations
● Assist supervisor to promote staff morale and team culture in order to build up an efficient, knowledgeable and professional back-end operation support team
● Cooperate with other team members and supervisor to maintain high team efficiency and effectiveness
● Maintain self-development to ensure sufficient knowledge is equipped to handle the assigned duties
Requirement
● University graduated in Finance, Business Administration or relevant disciplines
● Knowledge of banking or investment practices and procedures
● Minimum 2 years’ experience in corporate action or custodial operations
● Good understanding of the entire process of corporate action operations
● Has equities settlement knowledge is preferable
● Able to accept guidance and instruction of supervisor towards achieving the team’s goals
● Being attentive to details of assigned job
● Ownership of results and commitment to personal goals
● Good interpersonal and communication skills
● Strong problem-solving skills and capability to adapt to changes
● Hong Kong public holiday support may be required
● Detail oriented with strong control mindset and able to work against tight short deadlines
● Strong motivated and able to work under pressure
● Proficiency in MS Office
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Location:
Two Harbour Square
Job:
Operations
Schedule:
Regular
Employee Status: