Staff Software Engineer - Uber Health

About the Role
At Uber Health, we are reimagining how patients access care, medications, and health services by connecting healthcare organizations, payers, and patients directly with Uber’s global mobility and delivery logistics network. Operating at massive scale, Uber Health powers millions of non-emergency medical transportation (NEMT) rides and prescription deliveries annually across thousands of enterprise healthcare partners.
Beyond core logistics infrastructure, as a Staff Software Engineer you will serve as a key technical leader, setting long-term architectural strategy and pioneering our next-generation agentic AI platform. You will architect autonomous workflows across secure, HIPAA-compliant patient and provider communication channels, mentor senior engineers across the organization, and drive engineering excellence to solve critical healthcare access challenges reliably and safely within highly regulated environments.
What You’ll Do
Architect the Shared Agentic AI Platform: Lead the backend design and long-term system architecture of a shared, reusable agentic platform, enabling AI models to safely execute connected, multi-step autonomous workflows across secure healthcare communication channels.
Build Production AI Guardrails & Control Systems: Connect AI-driven agentic capabilities to core business systems with explicit access boundaries, fine-grained action permissions, deterministic fallbacks, and automated verification layers to ensure predictable, highly reliable execution.
Healthcare API Integrations: Build secure, reliable integrations with Electronic Health Record (EHR) systems, Third-Party Administrators (TPAs), and enterprise healthcare portals, extending them to support intelligent, AI-driven automation.
Ensure Compliance & Security: Drive best practices around data privacy, HIPAA compliance, and data governance across multi-tenant platform services—guaranteeing robust PHI isolation across all traditional and AI-driven workflows.
Cross-Functional Collaboration: Partner closely with Product Managers, Operations, Legal, and Design to turn complex, highly regulated healthcare and AI-driven requirements into robust, reusable technical roadmaps for Uber for Business (U4B) enterprise customers.
Technical Leadership & Mentorship: Provide technical mentorship and guidance to senior and mid-level engineers, champion high engineering standards, lead architecture reviews, and foster a culture of technical excellence across the team.
Basic Qualifications

Experience
8+ yrs