Business Support, Facilities Support

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
This role is an excellent entry point into the facilities management world, with a strong focus on customer and client management for one of our clients based in Heatherton, Melbourne. You'll handle day-to-day operations across key facilities management functions and office administration tasks, working onsite five days a week in close partnership with the local facilities team and the wider global facilities network.
An overview of the role:
As the first point of contact for all facilities-related enquiries at the Heatherton office, you will:
· Serve as the onsite contact and support for vendors and contractors
· Provide OHS support and representation for the Heatherton office
· Manage monthly work orders, including opening, closing, and raising requests
· Oversee purchase orders and related financial administration
· Act as the front office representative for all visitors, contractors, and vendors
· Manage security and access for staff, vendors, and visitors
· Coordinate with key stakeholders across the client portfolio, including onsite managers, directors, employees, and contractors
· Work closely with the facilities manager on day-to-day operations and project-related work
· Uphold strict security and office protocols, with a strong focus on employee health and safety
Sounds like you? This is what we are looking for:
· A proactive, customer-focused individual with strong interpersonal and communication skills
· Someone comfortable acting as a first point of contact and managing multiple stakeholders
· Prior experience in office administration, customer service, or facilities support is advantageous
· A good understanding of (or willingness to learn) OHS practices and workplace safety standards
· Strong organisational skills, with the ability to manage work orders and purchase orders accurately
· A collaborative team player who can work independently while coordinating with onsite and global teams
Availability to work onsite five days a week
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ546579.
Location:
On-site –Chatswood, NSW
Job Tags:
Guest Service
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Skills
Artificial Intelligence, Office Administration