Operational Technology Specialist

What are we offering you?
Training commensurate with experience
Rewards & Recognition Program
Birthday Leave
Discounted health insurance with Medibank
Novated Leasing options
Lifestyle discounts with Woolworths, Coles, Avis, JB Hifi and 1000+ other retailers
Access to our Employee Assistance Program
Who will you be working with?
Wabtec’s Digital Intelligence Signaling & Systems team is a recognized industry leader in the successful delivery of complex integrated system projects. These projects involve signaling, train control, communications, and back-office solutions with a strong focus on project execution, schedule adherence, and customer satisfaction
Where is the position located?
This is a full-time permanent position, working 3 days in the office at our Banyo site. After the first few months the role will allow 2 days working from home. There will also be occasional day trips to the Gold Coast site.
How will you make a difference?
The OT Specialist will provide support on all maintenance projects in the company. The primary responsibility of the OT Specialist will be to conduct activities that ensure that all software and hardware is in good working order, meets safety and regulatory requirements, conduct preventive maintenance activities, and address any functional issues which arise. They will also work closely with clients to meet contractual requirements.
In addition, this role will support projects as required providing design input, implementation and testing and commissioning support.
What will your typical day look like?
Maintain various equipment including network switches, CCTV cameras, passenger information equipment, workstations and servers across client and internal systems.
Carry out routine maintenance on the various systems.
Diagnose and troubleshoot system faults.
Provide remote and/or in person preventative and routine maintenance.
Provide on-call support as part of a roster.
Prepare documentation, procedures manuals and help sheets for client systems and technologies.
Perform server and security audits.
Maintain high levels of accuracy and attention to detail when performing maintenance activities and documenting results.
Manage time effectively and meet deadlines for maintenance activities.
Adapt to changing circumstances and make decisions quickly and effectively.
Design innovative solutions to maintenance challenges and improve maintenance processes.
Can assist in identifying and managing risks associated with maintenance activities and make decisions to mitigate those risks.
Design, test and commission network and communication elements.
Review network and communication element designs.
What do we want to know about you?
Bachelor's degree in Engineering, IT or a related field: Advantageous, however not essential.
Experience in providing maintenance and/or IT support to similar assets: network switches, CCTV cameras, passenger information equipment, workstations and servers across client and internal systems
Knowledge of maintenance procedures, practices, and techniques in the relevant industry.
Excellent communication skills, including the ability to communicate effectively with technical and non-technical stakeholders.
Ability to diagnose and resolve equipment faults and failures using analytical and troubleshooting skills.
Ability to prioritize tasks, schedule maintenance activities, and manage resources effectively.
Knowledge of health and safety regulations, procedures, and practices, and the ability to ensure compliance and promote a safe working environment.
Ability to identify areas for improvement and implement changes to increase efficiency, reduce downtime, and improve equipment reliability.
Holds / has the ability to obtain a security licence in all of locations the company provides on-call support (including Police Check).
Applicants must have current working rights in Australia. Please note that visa sponsorship is not available for this position.
Successful candidates will be required to complete background and criminal history check.
We thank all applicants for their interest; each application will receive a response.
We do not accept unsolicited contact from recruitment agencies.

Skills
Documentation

Employment type
Full-time

Work arrangement
Hybrid