Retail Attendant - Full Time

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.
The Four Seasons Resort Hualalai is looking for a Selling Specialist who shares a passion for excellence and who infuse enthusiasm into everything they do. Our Selling Specialists have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
Join Our Team
Work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.
Responsibilities
Sales Generation
Ensure store meets quantitative measures of performance. Achieve personal sales goals, sales per hour (SPH) goals and units per transaction (UPT) goals as determined by management.
Customer Satisfaction
Provide the guest with personal, gracious, and professional service, perceptive to their individual wants and needs. Provide the guest with thorough knowledge of the merchandise offered for sale, both within Seaside and in all other retail stores at the resort. Translate this knowledge into creative selling techniques to promote profitability.
Greet customers and ensure that all customers are totally satisfied. Determine customer needs and suggest additional merchandise to meet needs. Provide attentive service in the fitting room.
Maintain daily awareness of merchandise in stock, and current promotions. Promptly follow up on all special orders and special service requests. Telephone personal clients on a daily basis to generate business.
Professionally handle difficult customer situations and immediately involve or notify management.
Operations
Provide the management team and Director of Retail with feedback on guest response to our product line, thereby participating in the definition of our inventory mix, and preventing any out of stock occurrences.
Straighten floor upon arrival, throughout the day and close of shift. Fill in merchandise on selling floor and is aware of back stock. Maintain displays and visual presentation as per guidelines.
Operations
Quickly and accurately perform POS transactions. Obtain management signature on all required transactions. Uphold company standards in wrapping and packaging customer’s merchandise.
Perform housekeeping and maintenance duties as required.
Loss Prevention
Watch for potential shortage through prompt servicing of customers. Notify management of missed markdowns and missing tickets.
Adhere to all store policies and procedures including bag checks. Report unusual occurrences to management.
Miscellaneous Responsibilities
Participate in and attend all store meetings and other related functions. Present a positive attitude toward the merchandise and the company.
Has a good rapport with fellow associates and supports management. Adhere to company dress code.
Participates in all inventories.
Desired Qualifications and Skills
Experience in retail or warehouse operations, with a proven record of effective performance.
Successful candidate must possess legal work authorization in United States
What to Expect: You Will…
Be a champion of the Golden Rule: Do unto others as you would have them do unto you
Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence
Learn more about what it is like to work at Four Seasons – visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
We look forward to receiving your application
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal

Skills
Warehouse Operations