EAP Clinician (Day Shift)

About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Role Overview:
Lyra Southern Africa are recruiting an Afrikaans and English speaking EAP Clinician to assist with the National Support Centre Department. Reporting to the NSC Team Leader, you will play a key role in supporting the company’s period of growth and change and be a role model for the expected behaviours and attitudes.
Location: Hybrid, to be based in South Africa. The successful individual must be based within a 100km radius at either Johannesburg, Cape Town or Durban Lyra office.
Hours: This is a full time permanent weekday position.
Shifts: The successful individual must be willing and able to on a 4 Week Shift Rotation as required by the role i.e. a weekly rotational roster; Morning, Afternoon and Evening.
Flexibility: Must be flexible to attend meetings outside standard local working hours to accommodate global clients and teams on occasion.
WiFi: While working off-site/remotely, the successful individual must have reliable internet connectivity (fibre, LTE or 5G) with a minimum speed of 50 Mbps and a minimum download speed of 25 Mbps. In the event of connectivity issues or loadshedding at home, staff will be required to work from the office.

Employment type
Full-time

Work arrangement
Hybrid