[BD] Senior IT Product Business Analyst (PO Assistant)

Build the Future of Intelligent Workflows Platform
We are building a next-generation enterprise workflow platform used by 500,000+ users globally. Built on modern Low-Code / No-Code technologies and evolving toward AI-native workflows powered by automation and GenAI, this platform supports critical business operations at global scale.
We are looking for a Senior Product Business Analyst (PO Assistant) who combines product thinking, business analysis capability, customer-centric mindset, and execution excellence to help shape scalable enterprise solutions. This role goes beyond traditional requirement documentation — you will help drive product direction, execution, and real business impact.
What You Will Do
Product Analysis & Delivery
Collaborate with Product Managers and Engineering teams to translate product vision into execution-ready requirements
Define user stories, acceptance criteria, and workflow/process designs
Manage backlog quality, prioritization, and requirement clarity
Ensure requirements are scalable, testable, and outcome-focused
Product Discovery & Improvement
Analyze existing platform features, workflows, usage data, and user behaviors
Identify opportunities to simplify, improve, optimize, or retire legacy workflows
Support design thinking workshops and product discovery activities.
Translate business insights into next-generation product capabilities.
Customer & Stakeholder Engagement
Work closely with global stakeholders to understand business needs, user pain points, and operational challenges
Partner with Product Managers, Engineering, UX/UI, and Operations teams across delivery lifecycle
Facilitate requirement reviews, validation sessions, and UAT activities
Technical & AI Product Collaboration
Collaborate with engineering teams on APIs, integrations, enterprise applications, and workflow automation
Support AI-driven workflow initiatives including intelligent automation, AI-assisted workflows, and GenAI-enabled user experiences
Contribute to scalable, secure, and maintainable product design
Experience & Product Mindset
10+ years of experience in IT Business Analysis, Product Analysis, or product-focused roles
Strong experience with enterprise platforms, workflow/process automation, and complex system design
Proven ability to work in large-scale, global product environments
Product-oriented mindset with the ability to turn ambiguity into clear, scalable solutions
Strong analytical thinking, execution discipline, and customer-centric approach
Proactive, ownership-driven, and solution-oriented
Technical & AI Readiness
Good understanding of system architecture, APIs, integrations, and enterprise applications
Experience with Low-Code / No-Code platforms is a strong advantage
Exposure to AI/ML or strong interest in AI-driven product transformation
Comfortable working in AI-assisted product delivery environments
Collaboration & Communication
Excellent communication in both English & Vietnamese, stakeholder management, and facilitation skills
Proven experience working in global, cross-functional teams
Strong alignment, collaboration, and storytelling capability
Comfortable working in Agile environments with high ownership
Nice to Have
Experience with workflow or approval platforms
Exposure to large-scale platform migration initiatives
Certifications such as CBAP, PMI-PBA, Agile, or Scrum methodologies

Skills
Agile, Scrum, Business Analysis, Documentation

Employment type
Full-time

Work arrangement
No