Senior Marketing and Communications Manager

Develop and implement the hotel's annual communications, PR, and media strategy in alignment with the the hotel's vision and business objectives.
Manage all external communications, including press releases, media interviews, corporate announcements, and public relations activities.
Build and maintain strong relationships with local and international media, influencers, tourism authorities, and key industry stakeholders.
Oversee the hotel's social media presence, digital content, storytelling, and online reputation in coordination with relevant departments.
Lead the development of creative campaigns to promote the hotel's rooms, restaurants, events, and special offers.
Ensure consistency of brand identity, tone of voice, and messaging across all communication platforms and promotional materials.
Manage crisis communications and sensitive public statements, ensuring timely coordination and approval from the General Manager.
Oversee internal communications, ensuring employees are regularly informed about hotel news, achievements, initiatives, and important announcements.
Coordinate media visits, press events, photo shoots, and strategic PR partnerships.
Monitor media coverage, brand visibility, and campaign performance, providing regular reports and recommendations to the General Manager.
Work closely with Sales & Marketing, Revenue, F&B, and other operational departments to maximize promotional opportunities and strengthen the hotel's market positioning.
Minimum 3 years of relevant experience in communications or public relations, preferably within the luxury or upscale hospitality sector.
Proven experience in media relations, PR strategy, content development, and brand reputation management.
Excellent written and verbal communication skills in English; Arabic is an advantage.
Strong understanding of digital communications, social media, and media monitoring platforms.
Exceptional interpersonal, presentation, and stakeholder management skills.
Ability to handle confidential and sensitive matters with discretion and professionalism.
Creative, proactive, commercially aware, and capable of working independently while advising and supporting the General Manager.

Experience
3+ yrs

Employment type
Full-time

Work arrangement
No