AES Service & Solution Expert

Job Description & Summary
In our Digital& team, we build innovative applications and deliver data-driven insights, combining software engineering expertise with advanced data analytics, including GenAI applications. Our capabilities span data science, UX design, business intelligence, data engineering, frontend and backend development, as well as cloud solutions. Our multidisciplinary approach enables us to deliver comprehensive and effective solutions that drive business success. We work on projects across a wide range of industries, including banking, insurance, and retail, supporting clients across Europe, the US, South America, and Asia.
We are looking for:
Application Services Solution Architect Manager
Your future role:
Own the end-to-end design of client-specific AES (Application Evolution Services) solutions for Technology Managed Services. Translate client requirements into an integrated service and technology solution and articulate that design in complete RFP responses and proposals,
Define how the solution will operate in practice, bringing together application and integration architecture, service scope, delivery model, transition, service levels and KPIs, resourcing and commercial assumptions. Make design decisions, dependencies, risks and trade-offs explicit,
Lead the integrated solution design with domain architects, technology SMEs and delivery specialists. The role owns solution coherence and technical and service content, rather than sales activity, pipeline management, opportunity administration or pursuit coordination,
Requirements analysis and solution modelling: Analyse RFP requirements, business objectives and the existing application landscape. Develop a requirements-to-solution mapping covering scope, assumptions, constraints, dependencies and acceptance criteria, and identify gaps requiring client clarification,
End-to-end solution architecture: Design the integrated AES solution across applications, systems, data, integrations and infrastructure interfaces. Define the target design and key architectural decisions, engaging domain specialists for detailed software, data, infrastructure and network design where required,
Service and operating model design: Define the service catalogue, service boundaries, support model, delivery responsibilities, governance, resourcing and capability requirements. Align service processes with the proposed technology solution and client operating environment,
RFP response and proposal design: Own the end-to-end solution response to RFPs and the technical and service content of dedicated AES proposals. Structure and author the response, integrate specialist contributions and ensure each requirement is addressed through a consistent, feasible design rather than simply collecting inputs,
Transition and service lifecycle design: Design the approach to mobilization, knowledge transfer, transition, service acceptance and ongoing service delivery. Define how development, testing, release management and continuous application evolution fit into the service model, including dependencies and operational readiness criteria,
Solution validation and consistency: Validate that application architecture, service scope, delivery approach, transition, SLA/KPIs, resource estimates and commercial assumptions form a coherent, deliverable solution. Resolve gaps and conflicting assumptions with the relevant specialists before finalizing the response,
Design governance and risk management: Lead solution reviews with architecture, technology and delivery stakeholders. Document design risks, controls and mitigations, and provide solution evidence for required pricing, contracting, risk and independence reviews without owning the wider opportunity approval process,
Solution standards and reusable patterns: Apply relevant AES and PwC solution standards, service design methods and reference materials. Adapt reusable architectures and service patterns to client requirements, documenting where the solution deviates from established approaches,
Solution documentation and delivery handover: Maintain solution designs, requirements mappings, assumptions, decision records and version-controlled technical and service content. Prepare a clear handover to delivery teams, preserving the agreed scope, commitments, dependencies and unresolved design points,
Reusable solution assets and capability development: Develop and improve AES reference solutions, service descriptions, transition designs, SLA/KPI examples and technical response modules. Share design knowledge with specialists and strengthen the quality and consistency of solutioning across engagements,
Solution improvement: Capture lessons from solution reviews, transitions and service delivery. Use recurring design issues and delivery feedback to improve solution patterns, estimation assumptions and the design of future AES services,
Apply if you have:
Ability to turn complex business and application requirements into a structured, end-to-end AES service and technology solution,
Ability to take ownership of integrated solution design, makes assumptions explicit and resolves design gaps rather than only coordinating contributions,
Comfort leading design discussions with client technology and service stakeholders, domain architects and delivery teams,
Practical technical understanding with managed-service design expertise. Owns the overall solution while relying on domain specialists for detailed component designs,
Ability to connect application architecture, integration, service delivery, transition, resourcing and commercial assumptions into a coherent, feasible solution,
Ability to write clear technical and service responses and explains design choices, dependencies and trade-offs in language clients and delivery teams can use,
Detail-oriented in requirements and design validation while maintaining focus on the complete service, business outcomes and operational viability,
Comfort with progressing several solution designs in parallel without compromising technical depth, consistency or documentation quality,
Hands-on experience in solution architecture, application service design or end-to-end technology solutioning, ideally in Technology Managed Services, IT services or technology consulting,
Understanding of the managed services lifecycle, including requirements analysis, solution development, mobilization, transition and ongoing service evolution,
Ability to design service scope, delivery model, transition, SLA/KPIs and resourcing, and align these with pricing assumptions and contractual dependencies,
Strong business and solution modelling, requirements management and systems design skills, including documenting design decisions and trade-offs,
Working knowledge of application and software design, systems integration, data engineering and infrastructure and network dependencies, with the judgement to engage specialist architects where required,
Strong design leadership and stakeholder management skills, including collaboration with client technology teams, domain architects and service delivery stakeholders,
Ability to author end-to-end technical and service RFP responses, solution narratives and clear, structured AES proposal content,
Estimation and commercial awareness: ability to connect solution scope, workload, service levels, delivery assumptions and resource requirements to the cost model, without owning sales targets or pricing approval,
Ability to manage design dependencies, risks and review deadlines across multiple parallel solution assignments,
High ownership of solution quality, with disciplined documentation, knowledge sharing and follow-through into delivery handover.
By joining us you gain:
Work flexibility – hybrid working model (min. 2 days in the office per week), flexible start of the day, workation, sabbatical leave,
Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,
Wide medical and well-being program - a medical care package (incl. freedom of treatment, physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,
Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
3 paid hours for volunteering per month,
Additional paid Birthday Day off,
And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.
Recruitment process:
Submit your resume,
Have a short phone conversation with our Recruiter,
Let's get to know each other better in the interview!
Should you have any questions, please do not hesitate to reach out to us: pl_ITrecruitment@pwc.com.
Please note that this email is not designated for application submissions.
Your personal data will be processed for recruitment purposes by PwC Advisory sp. z o.o. sp.k. or another PwC entity which runs a recruitment process - (

Skills
Data Analysis, UI/UX Design, Risk Management, Onboarding, Documentation