IND_75801200_Support Consultant II

Shape what's next with BCD
As a Travel Consultant, you are the face of our company. You’ll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Travel Agent, you will
Appropriately guide and consistently provide consultation to the client
Search and confirm travel reservations for the client
Provide the client with the required industry information, such as low fares, exchange costs and penalties
Use the appropriate BCD Travel tools and systems to complete requests
Perform follow-up as needed and within the time frame promised to the client
Maintain up-to-date knowledge and application of travel supplier rules
About you
Experience in a customer service-oriented position
Excellent problem solving and/or critical thinking skills
Ability to handle multiple priorities simultaneously
Effective communication skills also in English
Skills on travel industry systems GDS Sabre, Amadeus
Interested?
We encourage you to apply and continue to grow in your career. Remember that your knowledge of BCD Travel and passion for our company can be as important as the listed requirements. Create your profile and upload your resume/cover letter via our website. Feel free to reach out to [INSERT TA PARTNER NAME], with any questions via careers@bcdtravel.com. Note: send your application via the website only and inform your manager before you apply for the role.
Stay informed about new career opportunities
Click on ‘saved searches/alerts’ and create a new job alert in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

Skills
Talent Acquisition

Experience
2-5 yrs