Global Customer Success RV Insights

NielsenIQ is the market leader in measuring and analyzing the FMCG and Tech & Durables industry, we are unrelenting in our pursuit of the most granular data to deliver the background our clients need. Our best-in-class data scientists and analysts simplify the complexity of this information, revealing powerful insights through clear, compelling stories. Powered by 100 years of knowledge and by true intelligence.
If you enjoy working with data, you have no problem with presentations, and you like to see results behind you then you are the ideal candidate for the position of Global Customer Success RV Insights in our department working with retailers.
Salary: The annual salary range for this position is 509,500 CZK to 552,940 CZK gross per year. Placement within this range will be based on objective criteria, including relevant experience, skills, qualifications, and internal equity considerations. NielsenIQ is committed to equal pay and pay transparency. All compensation decisions are made using fair, gender-neutral, and objective criteria.
RESPONSIBILITIES
Manage and develop strategic relationships with retail clients, acting as a trusted advisor and ensuring high levels of client satisfaction.
Develop a deep understanding of clients' businesses, market dynamics, industry trends, opportunities, and competitive challenges.
Analyze and interpret sales, shopper, and market data to identify trends, uncover opportunities, and generate actionable business insights.
Prepare and deliver reports, executive summaries, presentations, and client-focused data support that enable informed decision-making.
Provide accurate, timely, and insightful responses to client inquiries, supporting successful business outcomes and long-term client partnerships.
Present analyses, recommendations, and business implications to client stakeholders and senior decision-makers.
Execute client projects by compiling, analyzing, and interpreting data, while delivering measurable value and quantified recommendations.
Collaborate cross-functionally with internal teams to ensure seamless project execution and exceptional client support.
Identify client needs and generate growth opportunities by recommending relevant solutions, services, and strategic initiatives.
Contribute to regional and global projects, supporting best-practice sharing, innovation, and organizational objectives.
QUALIFICATIONS
You definitely need excellent analytical, presentation, and communication skills
Has excellent command of both written and oral English as well as the Czech/Slovak language
Very good working knowledge of MS Excel and MS PowerPoint
You should have a university degree - ideally in economics, but it is not a requirement for us
Independence and reliability, the ability to quickly orient and have drive
We will appreciate your relevant work experience (3+ years)
Willingness to move on and work on yourself
What can we offer you?
The possibility to participate in the strategic decisions of our clients
Friendly team with relaxed company culture. This is something our employees value the most.
Flexible working hours
An extra week of vacation
Training and further professional development and education
Company benefits (the most popular is the Multisport card, but we also have traditional benefits such as meal vouchers)
Great office located right on the metro, with a shopping center on one side of the building and a park on the other

Skills
Customer Success, Excel

Employment type
Full-time

Work arrangement
No