Senior Lead Software Engineer - Agentic AI Architecture

Are you ready to shape the future of AI-driven reliability engineering? At JPMorganChase, we're building intelligent systems that don't just monitor — they reason, analyze, and act. This is your opportunity to lead at the forefront of agentic AI, designing autonomous systems that transform how we deliver resilient, scalable technology at enterprise scale.
As a Senior Lead Software Engineer at JPMorganChase within the AI/ML Data Platforms organization, you will lead the architecture and development of production-grade agentic AI and multi-agent systems on the Reliability Engineering team. You will design autonomous agents that integrate across telemetry pipelines, application stacks, and cloud infrastructure — driving engineering productivity, system reliability, and operational excellence. This role offers the chance to pioneer how intelligent automation reshapes platform reliability for one of the world's leading financial institutions.
Job responsibilities
Design and develop enterprise AI systems that enhance engineering productivity, system reliability, and operational excellence
Architect autonomous agents — not just integrating workflows, but AI systems that reason, analyze, and act across system and application reliability
Architect and govern agentic system components including orchestration, memory/state management, workflow control, and human-in-the-loop patterns where needed
Own the agentic architecture non-functional requirements posture end-to-end: observability, security, guardrails, and evaluation
Provision and manage scalable AI infrastructure, deployment pipelines, and cost optimization
Execute creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
Develop secure, high-quality production code, and review and debug code written by others
Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
Lead evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
Contribute to a team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
Formal training or certification on software engineering concepts and 5+ years applied experience
Advanced proficiency in programming with Python
Proficiency in all aspects of the Software Development Life Cycle and in automation and continuous delivery methods
Hands-on experience delivering agentic AI to production (not just LLM wrappers or prompt-to-workflow integrations)
Experience with AI agent frameworks (e.g., LangGraph, CrewAI), runtimes, orchestration, evaluation/benchmarking systems, and model selection policies
Experience developing production generative AI applications at scale with experimentation, model quality measurement, retrieval-augmented generation, and vector search
Strong cloud infrastructure experience (e.g., AWS) and infrastructure-as-code (e.g., Terraform)
Experience building distributed systems or high-scale systems where reliability matters
Preferred qualifications, capabilities, and skills
Previous experience working within infrastructure, platform engineering, or reliability engineering domains
Knowledge of site reliability engineering concepts, including Service Level Objectives/Indicators, error budgets, incident management, resilience patterns, and observability
Previous experience as a machine learning software engineer in a dynamic technology company or startup.

Skills
Python, AWS, Terraform, Machine Learning, LLM, Generative AI