Director, International Student and Visitor Services

Location - This role is in-person. Work primarily takes place at North Campus, Edmonton.
Do you have a deep commitment to the value of international education and the transformative opportunities it provides for students?
Are you an entrepreneurial, collaborative and service focused professional who thrives in dynamic environments?
International Education and Enrolment (IEE) is hiring a Director, International Students and Visitor Services (ISVS) to lead a team with passion and vision in the pursuit of service excellence. Within an integrated student experience network, the unit plays a critical role in supporting the current community of over 8000 international students and advancing the university’s goal of growing international enrolment to over 15,000 by 2033.
Reporting to the Executive Director IEE, you will provide strategic and operational leadership to create exceptional student experience, strengthen the university’s advising ecosystem and deliver high impact programs that advance the university’s reputation and expand unit resources.
Understanding rapidly changing policy and geopolitical environments you anticipate impact, support advocacy, seek solutions and embrace the adaptations required to achieve goals.
The Director leads a team of professionals responsible for delivering consistent, high-quality and professional services to students and campus colleagues and ensures the team has the skills and competencies to work with students across diverse national, cultural, linguistic and social diversity.
Core services and programs include
immigration and student advising services
settlement and transition programming for students and visitors
services to faculties and units to support student outcomes
visiting cohort and inbound research internship program
training programs for global clients
Education & Experience
Education: Bachelor’s degree required; Master’s degree preferred.
Leadership Experience: Minimum 10 years of progressive leadership experience in international student services, post-secondary administration

Work arrangement
No