Water Utilities Damage Prevention Specialist

Safety/Security Status: Safety Sensitive
SUMMARY
Under the direction and supervision of the Operations Supervisor, responsible for locating and marking water and wastewater infrastructure within the City’s service boundaries. Considered the first line of defense in protecting and ensuring that essential water and wastewater service is maintained.
Levels of Responsibility:
Responsibility Asset Value: ½ ton truck - $55,000
Computer/Technology - $3,500
Line Locating Equipment - $7,000
Technology Knowledge: Korterra, Executime, Microsoft Office including Outlook, Excel, and Word, Esri products, and BambooHR
ESSENTIAL DUTIES AND RESPONSIBILITIES
Completes locate requests from the Arkansas One Call center using Korterra locate ticket management software by locating and marking water and wastewater infrastructure.
References the City’s GIS system, record drawings and “as-builts” to ensure facilities are located and marked accurately.
Communicates with contractors, engineers, and City personnel involving excavation and survey work around our infrastructure.
Assists in coordinating the placement and overwatch of the franchise utility installation. Works with contractors to ensure appropriate separation is met.
Aids in the work of water distribution and wastewater collection maintenance teams, Technical Services team, and other City entities by locating water and wastewater infrastructure.
Assists in updating and correcting the department’s GIS map.
Checks, verifies, and determines reported water leaks when needed. Reports leaks found while locating to the Operations Supervisor.
Provides customer assistance concerning water leaks, complaints, and all phases of in-field customer relations.
Investigates reports of damage to the water and sewer systems when needed.
Able and willing to work a rotational stand-by schedule and able to work overtime as needed.
This position is considered a first responder in the event of a citywide emergency or disaster situation. During such an event, this position will respond and perform tasks that are assigned based on the need of the situation.
Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
None.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must also reside within a 30-minute radius of the Water Utilities office in order to respond to emergencies that may arise.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) and 2 (2) years related experience and/or training, or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS, SPECIAL SKILLS
Must possess and maintain a valid Driver’s license.
Possess or has the ability to obtain a Class IV Water Distribution Operator License.
Possess or has the ability to obtain a Class II Wastewater Operator License.
Must possess and maintain a personal telephone for emergency call-outs.

Skills
Excel

Employment type
Full-Time

Work arrangement
No