Project Manager

Position Title:
Project Management Team Lead
Pay Rate:
$89,000 - $118,600
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.
Category/Shift:
Salaried Full-Time
Physical Location:
Charlotte Retail
3700 Display Drive
Charlotte, NC 28273
The Job You Will Perform
Lead the daily work of the project management team, setting priorities, assigning projects, and balancing workloads to meet customer requirements and business commitments.
Coach, train, and develop project managers and coordinators through regular feedback, project reviews, and knowledge sharing. Reinforce clear expectations and address performance concerns with management.
Oversee project execution from request for quotation through production, fulfillment, shipment, and account reconciliation. Ensure project owners, milestones, requirements, and next steps are clearly defined and tracked.
Serve as the primary escalation point for the team, resolving project issues and customer concerns promptly. Engage sales, design, operations, logistics, finance, and management as needed to remove barriers and protect customer commitments.
Partner with customers and the commercial sales team to clarify project scope, retailer requirements, schedules, and service expectations. Support new business opportunities with practical execution plans and timely, accurate information.
Lead or oversee pre-production meetings and ensure specifications, artwork approvals, materials, inbound product receipts, inventory plans, and shipping requirements are complete before work is released.
Review project schedules and team capacity with manufacturing and fulfillment partners. Identify risks early, coordinate recovery plans, and communicate changes and their impact to the appropriate stakeholders.
Oversee cost gathering, quotations, and pricing recommendations using approved tools and guidelines. Review projects for margin improvement, material savings, sourcing alternatives, and inventory reduction opportunities.
Establish consistent project management practices, documentation, and reporting. Monitor on-time execution, quotation turnaround, accuracy, and issue resolution; use results to improve team performance and customer service.
Coordinate first article inspections and press checks, as needed, to verify that displays and printed materials meet approved specifications and quality requirements.
The person selected for this position will retain their current work responsibilities while assuming the additional duties of leading the project management team.
The Qualifications, Skills and Knowledge You Will Bring:
Customer/retailer requirements are typically complex in nature and often have multi-faceted aspects, including high dollar inventories and multiple SKUs that flow through our facility or through outsourced pack-out suppliers
The life cycle of a particular project from RFQ to execution may be lengthy (in excess of 6 months) so the opportunity to learn and execute project management processes may also be lengthy
Fast-paced, constantly changing culture that requires a high level of internal collaboration, frequent interaction, and effective communication with sales, project management, manufacturing, contract packaging, logistics, and finance
The Lead Project Manager position has direct interaction with customers and a high level of interaction with internal & external vendors, suppliers, and contractors.
The successful candidate must be comfortable working independently on a day-to-day basis but equally adept at working closely with and providing direction to internal stakeholders to execute projects
Leverage knowledge and experience to train and develop direct reports
Must be highly organized, detail-oriented, and imminently accurate with data. Ability to multi-task and effectively use priority management skills is critical
Must be able to operate within defined systems (Macola/HRMS, SAP, Access databases, customer’s systems)

Skills
Project Management, Sourcing, SAP, Documentation