Medical Assistant 3 PC Hayes 2

Under supervision of the Practice Manager, guided by policies and procedures of the Ambulatory Services, the Hospital Assistant III assists in the delivery of care to patients being seen in the practice. They will perform assigned patient care procedures in support of the care services provided to patients within the practice. They are required to adhere to the Telephone and House Standards as adopted by the department. The assistant also assists with front and back office responsibilities, which include scheduling, pre-registering, verifying insurance, obtaining referrals and authorizations and coordination of required medical and financial information. They work as a team member with other staff and consistently projects a professional, caring and courteous demeanor. The Hospital Assistant III is responsible for the efficient patient flow and provides support to multiple physicians. They communicate with referring physicians’ offices,and serves a liaison for the outside providers. They are responsible for insurance authorizations and pharmacy refills, as well as complicated treatment authorizations and hospital admission arrangements.
REQUIRED QUALIFICATION
Certification from an approved Medical Assistant program; or equivalent combination of training and experience.
Knowledge and abilities essential to the successful performance of the duties assigned to the position.
Current American Heart Association CPR Certification
Minimum of 1 year of recent experience working in a busy health care environment.
Familiarity with insurance verification and authorizations
Ability to sit at a computer terminal for extended periods of time, with no restrictions for keyboarding.
Strong computer skills, including basic keyboarding skills, and experience and ability to work effectively in Word and Excel.
Ability to prioritize and work efficiently with multiple forms of patient & provider communication including email, fax and phone system.
Excellent organizational and problem-solving skills.
Excellent verbal skills.
Excellent interpersonal skills
Strong writing skills to include the ability to compose basic office communications.
Ability to deal sensitively and effectively with patients.
Ability to communicate effectively and efficiently with team physicians and referring physicians
REQUIRED LICENSES/CERTIFICATIONS
Current American Heart Association CPR certification
CPT-1 Certification required for Primary Care departments
****If applicant does not have a CPT-1, they will be hired as Hospital Assistant II and will be reclassified to a Hospital Assistant 3 once they receive CPT-1 certification with the State of California
%
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
80
YES
Monitors patient flow in and out of the clinic. Obtains patient’s vital signs, height, weight, pain screening, and documentation of chief complaints, and may room the patient. Utilizes ApeX for documentation within the scope of practice of an Medical Assistant
YES
Assists nurses and providers in preparation for exam and/or equipment (i.e. biopsy/PAP)
YES
Updates HCM banner. Carries out orders, hands AVS, schedules follow up and discharges patients. Obtains specimens and performs simple Point of Care Testing as directed. Testing as directed. Including QA/QC and EKGs.

Skills
Excel, Patient Care, Documentation