Project Manager

The Project Manager is responsible for the daily leadership, operational performance, financial management, and service delivery of ABM's janitorial operations. This position provides direct oversight of cleaning personnel, supervisory staff, quality assurance programs, and periodic maintenance activities while ensuring services meet contractual requirements, customer expectations, and ABM operational standards. The Project Manager serves as the primary on-site liaison between ABM and the customers designated facility management representatives. The successful candidate will demonstrate strong operational leadership, effective communication, financial discipline, and the ability to maintain a professional corporate environment through consistent service execution and proactive facility management.
Compensation: $65,000.00 per year salary ($U.S. Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Schedule: Revolving schedule of days and nights Monday - Friday, on-call for weekends when needed.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Required Qualifications
Minimum 2–5 years of supervisory or management experience in commercial janitorial or facility services operations.
Experience managing cleaning operations in a large commercial office or corporate environment.
Demonstrated ability to supervise employees across multiple shifts.
Working knowledge of janitorial cleaning methods, chemicals, equipment, and floor care procedures.
Experience with labor scheduling, timekeeping, budgeting, and operational reporting.
Strong customer service, leadership, and problem-solving skills.
Proficiency with Microsoft Office applications and digital reporting systems.
Ability to work independently and manage competing operational priorities.
Ability to perform facility inspections and respond to operational concerns outside standard business hours.
Preferred Qualifications
Experience managing corporate headquarters, financial services facilities, or large multi-tenant commercial properties.
Familiarity with performance-based janitorial contracts and customer quality assurance programs.
Experience managing account P&L, labor budgets, and VGP performance.
Experience with digital inspection and workforce management systems.
Knowledge of commercial floor care programs and periodic maintenance planning.
Previous experience with ABM operational procedures and systems.
1. Janitorial Operations Management
Direct and coordinate daily janitorial operations across all contracted facility areas.
Ensure cleaning services are performed according to the approved Statement of Work (SOW), cleaning specifications, and performance standards.
Develop and maintain daily, weekly, monthly, and periodic cleaning schedules.
Assign personnel and establish cleaning routes based on workload, building occupancy, service frequency, and productivity expectations.
Conduct routine inspections of offices, workstations, conference rooms, restrooms, breakrooms, common areas, stairwells, and other contracted spaces.
Monitor cleaning quality and correct service deficiencies promptly.
Ensure all cleaning equipment and materials are properly maintained, stored, and utilized.
Coordinate additional cleaning requirements resulting from facility events, occupancy changes, and special requests.
2. Employee Leadership and Workforce Management
Supervise and support all assigned janitorial employees, working leads, and supervisors.
Coordinate employee recruitment, onboarding, orientation, and ongoing training.
Establish clear job assignments, productivity expectations, and performance standards.
Manage employee schedules, attendance, shift coverage, and labor allocation.
Review timekeeping and payroll records for accuracy.
Monitor overtime and maintain staffing within approved budget parameters.
Conduct employee performance evaluations, coaching, recognition, and corrective actions.
Develop employee engagement and retention initiatives.
Maintain contingency staffing plans to ensure uninterrupted service delivery.
3. Quality Assurance and Performance-Based Cleaning
Implement ABM's quality assurance and inspection processes.
Maintain documented cleaning inspections and corrective-action records.
Evaluate cleaning outcomes against the performance requirements established by Ally Financial and its facility mana

Skills
Payroll, Onboarding