Delivery Manager

Our Story
Hello there. We’re Zopa.
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
With seven engineering domains, twenty squads, five core products and a customer base growing by the day, there is always work to be done at Zopa, the purpose of the Delivery function is to ensure that the right people are doing the right work, at the right time and in the most efficient way possible.
More than managing specific projects, the delivery function is tasked with creating an environment conducive to agility, predictability, momentum and continual improvement.
1.Delivery Support
A blanket term for numerous responsibilities that drive two key outcomes, these are increased predictability and increased momentum.
The role will be expected to work alongside product managers, engineering managers and technical leads and duties include facilitating objective setting, road mapping, stakeholder engagement, surfacing and resolving blockers, shielding engineers from distraction and generally doing what needs to be done to allow squads to plan, prioritise and execute effectively.
2.Agility
Agility is the ability to switch focus quickly and easily to meet the demands of the market, and this is now the expectation of any company operating within the Fintech industry and Zopa is no different. We are committed to the core agile methodologies and delivery frameworks which adhere to those principles. A focus of this role is proactively working with teams to identify opportunities to embed, experiment and mature processes and ways of working, absorbing what is useful and discarding what is not.
3.Health and Happiness
The Delivery manager is not a line manager, but the role is responsible for being proactive in helping squads find time and space to reflect on and to improve team mood, morale and motivation.

Skills
Agile

Experience
5+ yrs

Employment type
Employee - Permanent

Work arrangement
Hybrid