People Services Director

Your experience matters
Ottumwa Regional Health Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a People Services Director joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
Why join us
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off
Employee Assistance Program – mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
And much more...
How you’ll contribute
A People Services Director who excels in this role:
Develop and implement departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
Direct and evaluate departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
Plan and monitor staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
Prepare, monitor, and evaluate departmental budgets, and ensure that the department operates in compliance with allocated funding.
Coordinate and direct internal/external audits.
Create and foster an environment that encourages professional growth.
Ensure departments stay focused on their important role in the continuum of care.
Regular and reliable attendance.
Perform other duties as assigned.
Additional Information:
Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
Access to and/or works with sensitive and/or confidential information.
Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
Supervisory Responsibilities:
Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards.
Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.
Qualifications & Requirements:
Education Bachelor's Degree in related field preferred. Applicable work experience may be used in lieu of education.
What we’re looking for
As a People Services Director, you will direct the department's activities and resources to achieve departmental and organizational objectives.
Schedule: Full – Time : Day
EEOC Statement
Ottumwa Regional Health Center is an Equal Opportunity Employer. Ottumwa Regional Health Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Skills
Quality Control, Patient Care

Work arrangement
No