Butler

We are seeking a highly professional and detail-oriented Butler to join our esteemed team in Cairo, Egypt. As a Butler in our organization, you will provide exceptional, personalized service to our discerning clientele, ensuring their every need is met with efficiency and grace.
Welcome and prepare for guest arrivals, creating a warm and inviting atmosphere
Offer personalized, anticipatory service to meet and exceed guest expectations
Manage administrative tasks, including responding to emails, preparing welcome cards, and ordering amenities
Serve as the primary point of contact for guests during their stay, handling requests such as wake-up calls, packing/unpacking, and special arrangements
Coordinate with other departments to ensure seamless service delivery
Maintain an in-depth knowledge of local attractions, customs, and services to assist guests with inquiries
Uphold the highest standards of service quality in line with our organization's reputation
Ensure compliance with health and safety regulations in all aspects of work
Continuously seek opportunities to create memorable experiences for our guests
Proven experience in luxury hospitality or high-end household management
Exceptional interpersonal and communication skills, with a strong customer-focused approach
Fluency in English; knowledge of Arabic or other languages is a plus
Demonstrated ability to anticipate and fulfill guest needs with empathy and discretion
Strong organizational skills with the ability to manage multiple priorities efficiently
In-depth knowledge of etiquette, protocol, and the expectations of high-end clientele
Flexibility to work various shifts, including evenings, weekends, and holidays
Physical stamina to stand, walk, and carry items for extended periods
Impeccable personal grooming and presentation
Proficiency in using technology for guest services and administrative tasks
Ability to maintain confidentiality and exercise utmost discretion
Hospitality management degree or butler certification preferred
Familiarity with Egyptian customs and culture is advantageous

Employment type
Full-time

Work arrangement
No