Continuous Quality Improvement Analyst

Expected Semimonthly Salary:
$3,669.33
Work where your work matters. Work at CCRC.
CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!
General Summary:
Under general supervision of the Continuous Quality Improvement (CQI) Manager, the CQI Analyst will be assigned an area of focus in their respective division to perform program monitoring and data analytics to ensure compliance and the effective implementation of services in compliance with CCRC policy as well the applicable standards and regulations governing the service area focus, including but not limited to one of the following:
Early Care and Learning (ECL): CACFP federal regulations, Head Start Act, Head Start Program Performance Standards (HSPPS), Caring for our Children Basics, California State Preschool Program (CSPP), Early Learning Outcomes Framework (ELOF), and other applicable federal, state, and local regulations, including licensing.
Child Care Financial Assistance (CCFA): Los Angeles County Department of Public Social Services (DPSS) Stage 1 Contract, California Department of Education (CDE) and California Department of Social Services (CDSS) Title V Contracts including Stage 2, Stage 3, and Alternative Payment, Department of Children and Family Services and the Emergency Bridge Program, agency policy, legislative issues as they may affect program funding and implementation, and other applicable federal, state, and local regulations, including licensing.
Please review the full job flyer here.
Essential Duties And Responsibilities
Within a team structure , the CQI Analyst will perform the following responsibilities within the assigned area of focus using CQI processes and principles ensuring access, outcomes, and participation across the division. The CQI Analyst travels to other CCRC and community locations throughout Los Angeles and San Bernardino Counties to conduct continuous quality improvement and program monitoring functions; to receive, review, and audit documentation; meet with division management; foster in-person collaborative business relationships; participate in external and internal trainings across the organization and facilitate CCRC participation with community organizations. The CQI Analyst is a Subject Matter Expert in the assigned area of focus to ensure that program outcomes meet the required performance standards and adhere to the applicable policies and regulations to perform the following:
Data Analytics and Continuous Quality Improvement (60%)
Program Monitoring (40%)
Job Specifications
Minimum Requirements
Education: Bachelor’s Degree required relevant to the position concentration:
ECL: Bachelor’s degree in Early Childhood Education or a related field.
Nutrition/ Health: Bachelor’s degree in Nutrition, Health Education or a related field.
CCFA:
Bachelor’s degree in Family Studies, Social Work, Child Development, Public Administration, Business Administration, or a related field OR;
Associate’s degree in Family Studies, Social Work, Child Development, Public Administration, Business Administration, or a related field, combined with additional directly related professional experience as outlined below
Experience: Five (5) years of professional experience relevant to the position concentration that supports the incumbent in successful demonstration of the essential job functions:
ERSEA/EHS CCP/ Program Governance & Family Engagement/ Education and Child Development: Experience in Early Childhood Education, Head Start, program monitoring, mentoring or coaching, data integration/analysis, adult training, large and small group facilitation, supervision, leadership, customer service, or related experience.
Nutrition/ Health: Experience in CACFP in Early Childhood Education, Head Start, program monitoring/quality assurance, data integration/analysis, adult training, large and small group facilitation, supervision, leadership and coaching, customer service, or related experience.
CCFA: Experience in a public agency, case management, social services, or early childhood program, program monitoring/quality assurance, data integration/analysis, adult training, large and small group facilitation, supervision, leadership, customer service, or related experience.
For CCFA positions only: If the minimum education requirement is met through an Associate’s degree, a minimum of eight (8) years of directly related professional experience in the areas listed above is required.
Professional/Technical Certifications:
ECL ONLY: Obtain or hold, and maintain a CPR, First Aid Certification, Hearing and Vision certification if needed within six months from the date of hire and Mandated Child Abuse certificate within 30 days of hire.
Technical Requirements:
Intermediate proficiency level using Microsoft Excel, Word, PowerPoint, Outlook and video conferencing tools including Zoom and Microsoft Teams.
Experience using data software (i.e., Tableau).
Travel: This position requires 25% of travel. Travel will consist of travel between Los Angeles and San Bernardino Counties locations, to conduct audits, attend meetings, trainings, CCRC sponsored events and conferences. Some overnight travel may be required. Some travel/business related driving required; Staff members driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and DMV clearance required.
Work Schedule: This position is Hybrid Full time, typically M-F, ability to at times work a non-traditional work schedule including early mornings, late evenings, and weekends.
Work Environment: Standard office environment with moderate level of background noise.
Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the position will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:
Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).
Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with “at risk” populations, CA Code of Regulations Title 22, §101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)
MVR / DMV clearance in accordance with CCRC’s liability insurance provisions: For positions where driving is required.
Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)
CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 – 1596.866)
Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)
Credit & Bankruptcy Check: For positions with fiscal responsibility (roles with authority over financial transactions), a credit and bankruptcy check will be conducted to assess financial responsibility in alignment with agency standards and applicable laws, including the federal Fair Credit Reporting Act (15 U.S.C. 1681 et seq.) and California Labor Code restrictions on credit reports (Labor Code 1025.5.)
Preferred
All minimum requirements above met, plus:
Education: Master’s degree relevant to the position concentration
Professional/Technical Certifications: Holding certifications relevant to the position concentration:
Quality Process Analyst Certification (CQPA) from the American Society for Quality or similar certification.
ERSEA/EHS CCP/ Program Governance & Family Engagement/ Education and Child Development - Holds current Certified Pre-K CLASS Observer, HOVRS, ECERS, ITERS, FC

Skills
Data Analysis, Tableau, Excel, Documentation