Manager, Solutions Consulting

Our Mission
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Summary
Job Summary
As the Manager of Solutions Consulting for LATAM, you are the technical leader for your District Solutions Consulting team, partnering closely with the District Sales Manager to help customers detect and prevent advanced cyberattacks. You will guide and develop your team to deliver innovative technical solutions that secure key business imperatives and maximize the value of their Palo Alto Networks investment. In this role, you will champion our industry leadership across on-premises, cloud, and security operations, nurturing talent and providing valuable product feedback. Your expertise and mentorship will ensure our customers stay ahead of cyberthreats and realize the full value of our platform.
Key Responsibilities
Recruit, hire, and onboard top-tier Solutions Consultants into the territory.
Train, mentor, and review team members to keep them engaged and successful.
Support the field team in complex evaluations and challenging customer environments.
Lead and coach technical validation efforts to ensure technical wins in assigned opportunities.
Define, create, and monitor individual development plans for your team.
Collaborate with Professional Services, Customer Success, and Specialist teams for successful implementations.
Provide technical leadership in customer interactions and share security trends.
Drive Palo Alto Networks Platformization efforts within your accounts.
Align required resources to projects by working closely with the Domain Specialist Manager.
Act as an escalation point to collaborate with pre-sales and post-sales teams on issues.
Build and maintain relationships with key customers to solidify reference accounts.
Present as a subject matter expert to all customer levels, from technician to CIO.
Discuss competitor products and position our solutions as the best alternative.
Collaborate with Product Management and R&D to build requirements and provide customer feedback.
Develop a technical strategy with your sales counterpart to accelerate regional growth.
Travel 50-75% within the region to support team and customer engagements.
Qualifications
Required Qualifications
5+ years of proven experience as a pre-sales System Engineer Manager.
Demonstrated experience as a Senior System Engineer or Specialist.
Experience selling, designing, or managing Network Security, SASE, SaaS, CNAPP, or SOC Transformation Technologies.
Strong written and verbal communication and presentation skills.
Quota-driven attitude focused on providing the client's best solution as a trusted advisor.
Proficient in English.
Preferred Qualifications
Industry knowledge of security product market trends and competitor offerings.
Directional awareness of our roadmap and technology development efforts.
Knowledge of how to deliver comprehensive security solutions to the customer base.
Experience partnering with Customer Support functions to ensure successful solution adoption.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. We are also committed to providing required accommodations for all Persons with Disabilities.
Please submit your resumé in English, as we are only able to consider applications received in this language.
We emphasize that this position is open to everyone and Palo Alto Networks welcomes applications from candidates with disabilities or beneficiaries rehabilitated by the INSS (PCD), pursuant to the law.
Ressaltamos que essa vaga é para qualquer pessoa e a Palo Alto Networks incentiva a candidatura de pessoas com deficiência ou beneficiários reabilitados pelo INSS (PCD), nos termos da legislação brasileira.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Skills
Product Management, Customer Success, Customer Support