Optometric Technician - Rosedale Center

We're searching for all-around amazing Optometric Technicians to work hand in hand with our Optometrists to give each eye exam patient a stellar experience in our stores. You'll help manage a high volume of patients, complete pre-testing, support with new contact lens insertion and removal training, deliver video assisted eye exams (where applicable), collect critical data, and generally keep our eye exam operations running extra smoothly. Sounds like the job for you? Keep reading.
What you'll do:
● Act as the primary liaison between doctor and patient, establishing a great rapport with all eye exam patients
● Perform preliminary clinical data collection (including but not limited to: autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry)
● Support with in person and video assisted eye exam appointments as available
● Support new contact lens wearers through delivering insertion and removal training. Additionally, train additional team members (as directed by the Store Leader) on how to deliver insertion and removal training
● Support the patient and store team through each step of the booking process with appointment confirmation, annual exam outreach, and contact lens follow up to ensure the patient has a seamless appointment experience
● Efficiently manage the flow of our patients through the eye exam process
● Provide support to the doctor in maintaining meticulous and accurate records of data collected
● Help with the preparation of reports to other medical professionals as needed
● Ensure adherence to governmental regulations and privacy policies (e.g. HIPAA/PIPEDA), and company procedures
● Prepare and maintain an organized exam room by replenishing supplies, keeping contact lens trials up-to-date, ensuring the highest standards of cleanliness for our equipment, and performing ongoing maintenance and calibration as needed

Work arrangement
No