Technical Services & Commercialization- FSQA Manager

Technical Services & Commercialization-FSQA Manager leads complex innovation, renovation, supply continuity, and supplier onboarding projects from concept through full-scale implementation. This role serves as the technical authority for ingredient and product commercialization, supplier qualification, specification management, and product quality performance. The position partners cross-functionally with Product Development, Procurement, Supply Chain Operations, Marketing, Regulatory, and suppliers to help ensure products meet food safety, quality, regulatory, operational, and brand standards.
What You’ll Do
Lead end-to-end commercialization activities for new ingredients, suppliers, and product renovation initiatives from concept through full-scale implementation
Review, create, and modify ingredient and supplier specifications, including product attributes, analytical measures, and technical standards.
Lead complex innovation, renovation, supply continuity, supplier onboarding, and ingredient qualification projects that support innovation and supply chain initiatives.
Serve as the technical authority for supplier qualification and approval, scale-up activities, troubleshooting, plant trials and validation, product evaluations, risk assessment and mitigation, project management, timeline management, specifications, and technical standards.
Partner on cross-functional teams as a subject matter expert, communicating the impact of changes to leadership and supporting ingredient quality and brand standards.
Identify and lead implementation of process improvements that enhance quality, consistency, cost optimization, and development processes, including SOPs, specifications, and procedures.
Lead food safety and quality assurance activities related to ingredient commercialization, supplier qualification, product evaluations, and technical standards while identifying system gaps and implementing risk-reduction solutions.
Guide, develop, and oversee plans for consumer and analytical product testing to support product evaluation and decision-making.
Bachelor’s degree in Food Science or a related field, or equivalent experience and expertise.
Minimum 10 years of experience in Product Development or Food Safety & Quality Assurance, preferably within the QSR industry.
Proven background in food manufacturing, product scale-up, quality management, food safety, and manufacturing troubleshooting.
Strong knowledge of test plan development, data collection, statistical analysis, and data summarization, with the ability to communicate findings and recommendations to leadership.
Relevant food safety certification or equivalent, such as ServSafe, HACCP, IFT, Food Analysis, Food Testing, Food Processing, Lean Manufacturing, or similar evidence of continued education.
Strong analytical, presentation, written, and verbal communication skills with outstanding attention to detail.
Advanced problem-solving and decision-making skills.
Ability to understand and monitor market-relevant data streams to anticipate impacts and proactively plan to protect customers and consumers.
Outstanding relationship-building skills and the ability to interact effectively with diverse stakeholders.
Excellent product and equipment knowledge and troubleshooting skills.
Ability to be on call 24 hours a day and travel without extended notice.
Ability to travel approximately 30%.

Skills
Project Management, Onboarding, Procurement

Employment type
Full-time

Work arrangement
No