Customer Service Clerk

As a Customer Service clerk you will be responsible for handling returns and warranties at the distribution center.
This is a regular full-time position located in Long Sault
We offer a competitive salary, an attractive benefits package, and company discounts. Additionally, we provide training throughout your career to support and guide your professional development.
Your main responsibilities:
Follow up with customers on product recalls issued by headquarters
Conduct necessary research for all customer credit requests
Request return authorizations from suppliers and complete the appropriate forms
Manage supplier return warranties
To join our team, you must, among other things:
Have a minimum of 1 year of experience in a similar position
Have a very good knowledge of Excel as well as knowledge of AS400 and Access (an asset)

Skills
Excel

Employment type
Full-time

Work arrangement
No