Member of Technical Staff, Forward Deployed

ABOUT THE ROLE
Join a small, senior team building AI agents for industrial operations. As a forward-deployed engineer, you will work directly with customers to integrate and launch the product in their environments, then bring field learnings back to the product team.
WHAT YOU'LL DO
- Embed with customers to onboard data, run demos and proofs of concept, and deploy the product across their plants.
- Build and tailor integrations with SCADA, PLCs, historians, MES, and ERP or CMMS systems.
- Design clear, focused interfaces for industrial operators.
- Lead workshops and training sessions to support customer adoption.
- Translate customer feedback and field observations into actionable product improvements.
WHAT WE'RE LOOKING FOR
- Three or more years of full-stack engineering experience, including work with enterprise customers and translating their needs into technical solutions.
- Proficiency in Go and TypeScript, with production experience building LLM-powered applications and backend systems.
- Hands-on experience with Docker, AWS or Azure, graph databases such as Neo4j, and data ingestion pipelines.
- Experience with relevant tools and technologies such as Node.js, React, Postgres, and LLM APIs.
- Familiarity with industrial systems and workflows is valuable, including SCADA, PLCs, historians, MES, and ERP or CMMS platforms.
- Strong communication skills and willingness to travel regularly to customer sites.
COMPENSATION & BENEFITS
Base salary range: $180,000 to $350,000 USD annually.
LOCATION
On-site in New York, New York, United States. Regular travel to customer sites is expected.

Skills
JavaScript, TypeScript, React, Node.js, AWS, Azure, Docker

Experience
8+ yrs

Employment type
FullTime

Work arrangement
Yes