Supply Chain Operations Associate

Skill required: Fulfill - Order Management
Designation: Supply Chain Operations Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
Responsible for executing day to day transactional requests and support the team lead and onshore team on executing the requests on daily and ad hoc basis and supporting delivery of program deliverables and interdependencies in an optimized manner.
You will be part of Supply Chain Planning Team which is responsible for end to end supply planning and execution
Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. What are we looking for?
Support allocation and supply checks using SAP SPM Open to Buy distribute allocation reports to regional contacts per regional deadlines
Apply VAS service codes in SAP following timed setup instructions coordinate with VAS inbox per SOP
Process Claims in the CMS portal upload templates cross check pricing and route for approvals
Handle Returns processing create call tags enter debit memos for customer overages and process Special Requests within the 5 business day SLA
Maintain and update PO Logs shipping trackers and order item detail reports distribute post PGI invoices and shipping documents as required
Includes Distributed Order Management for both on-line and physical network management. Roles and Responsibilities:
Strong process orientation attention to detail and ability to maintain quality
Experience with Excel with basic abilities to merge and move data sets
Comfortable working independently and as part of a team
Bachelors Degree
Basic business and or technical knowledge and understanding of Supply Chain data elements process and organizational support models
Ability to accomplish routine assignments task with little or no supervision
Ability to share lessons learned best practices and other relevant information with other members of Suppliers staff who are supporting Buyer
Display of good research and organizational abilities
Customer Order Management Skills
Hands on experience or demonstrated aptitude for SAP order entry including executing order types and performing complex order splits
Ability to run and interpret SAP incompletion reports and resolve common errors such as missing pricing invalid RDD and unit pack mismatches
Familiarity with Claims processes via CMS portal including template preparation evidence upload and escalation of pricing discrepancies to supervisors
Understanding of Returns processing including overage identification call tag creation and debit memo entry
Ability to work with Excel based tools and mapped upload forms exposure to Python generated reports or automation scripts is a plus
Key responsibilities and activities
Order Entry Order Management and Order Fulfilment pursuant to business rules and documentation including Standard Operating Procedures SOPs Work Instructions WIs or other documentation as provided May include hand key of manual data entry
Respond to queries related to Order Processing Services
Review submitted Orders to detect accuracy problems and or anomalies partner with requester sender to resolve and or complete corrective action necessary to enable accurate completion of requested action transaction
Monitor quality reports and execute remediation
Create maintain and or modify reports and tracking logs
Batch uploads from file extracts
Originate change orders in change control systems Process change orders
Apply supply chain flows and change control procedures
Comply with Buyer policies including security policies SOX requirements
Customer Order Management Claims and Returns Responsibilities
Execute end to end order entry in SAP SPM across order types following documented SOPs perform complex splits between basic and event lines
Run incompletion and credit block reports resolve standard errors and escalate unresolved blocks to Team Lead within defined SLAs

Skills
Python, Excel, SAP, Data Entry, Documentation

Work arrangement
No