Training Manager (Aviation Cabin Services)

The Training Manager is responsible for leading a team of trainers and ensuring the effective delivery of high‑volume, instructor‑led and hands‑on operational training across multiple aviation service lines. This position is both strategic and hands‑on—responsible for coaching and developing a small team of trainers while also directly facilitating training when needed.
The Training Manager ensures training programs are delivered consistently across all locations and shifts, supports a safety‑driven and operationally ready workforce, and maintains standardized onboarding, compliance, and skills‑based training. The role partners closely with operational leaders to identify training needs, maintain regulatory compliance, and support “Day One Ready” performance across the organization.
Success in this role requires strong leadership, excellent communication and facilitation skills, and the ability to operate effectively in fast‑moving, dynamic airport environments.
Pay: $55,000 – $65,000 annual salary
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management
Education & Experience
Must have a Valid State issued Driver's License
High School Diploma or equivalent (GED)
3–7 years of experience in training, workforce development, or operations leadership.
Experience supervising or coaching trainers or frontline teams strongly preferred.
Proven experience facilitating large‑group, instructor‑led training.
Skills & Competencies
Strong leadership, coaching, and team-management skills.
Excellent facilitation and presentation skills.
Strong project management, scheduling, and organizational skills.
Excellent communication, collaboration, and problem‑solving skills.
Ability to thrive in fast‑paced, high‑volume operational environments.
Training Strategy & Program Management
Lead and manage a team of trainers responsible for delivering ILT, OJT, and skills‑based training.
Implement standardized training programs, including onboarding, compliance, safety, and recurrent training.
Ensure training content remains up‑to‑date, accurate, and aligned with operational requirements.
Collaborate on curriculum updates and refinements; may assist in developing materials such as presentations and job aids.
Training Delivery & Facilitation
Facilitate engaging in‑person training sessions.
Oversee training scheduling, coordination, logistics, and resource coordination.
Ensure consistent, high-quality training delivery from training team.
Team Leadership & Coaching
Provide ongoing coaching, feedback, and performance oversight for the trainer team.
Monitor trainer performance and identify development opportunities.
Support staffing decisions, onboarding of new trainers, and skill development.
Learning Management System (LMS) Administration
Oversee accurate tracking of training records in the organization’s and client’s LMS platforms.
Review, validate, and distribute training completion reports. Ensure reporting supports audits and compliance needs.
Performance & Evaluation
Evaluate training effectiveness using assessments, employee performance data, and feedback.
Track employee progress and provide insights to leadership on training outcomes.
Recommend and implement improvements to training processes and delivery methods.
Collaboration & Stakeholder Engagement
Partner with operational leaders to ensure training aligns with business and customer requirements.
Collaborate with HR and operations leadership on onboarding workflows and employee development initiatives.
Represent the training function during audits, quality reviews, and client interactions as needed.
Compliance & Documentation
Ensure all required training (safety, regulatory, HR compliance) is completed on time.
Maintain accurate training records and ensure readiness for audits or customer reviews.

Skills
Project Management, Onboarding, Regulatory Compliance, Documentation