Operations Program Manager

The PDC serves as the critical planning and technical-readiness function between program management, engineering, low-voltage vendors (LVVs), and Data Center Build and Deployment Engineers. The role owns the upfront technical and operational review of deployment projects, ensuring requirements are complete, accurate, executable, and ready for field implementation.
By identifying design gaps, material issues, dependencies, risks, and omissions before work reaches the data hall, the PDC enables field engineers to remain focused on execution, vendor oversight, validation, testing, troubleshooting, and capacity delivery.
The successful candidate will combine deep low-voltage infrastructure knowledge, strong project-management capabilities, technical deployment experience, and effective vendor and stakeholder management.
Key Responsibilities
Project Planning & Technical Readiness
Ingest new data center build and capacity deployment projects and drive them through deployment readiness.
Conduct comprehensive technical reviews of project requirements before field execution.
Validate hardware requirements, Bills of Materials (BOMs), cut sheets/patching documentation, rack positioning, passive infrastructure, and associated deployment requirements.
Identify technical gaps, omissions, inconsistencies, and dependencies early enough to prevent downstream deployment delays.
Review project scope, schedules, milestones, resources, and critical-path activities to confirm execution readiness.
Coordinate RFQ activities and vendor engagement required to support deployment.
Develop and coordinate early-access plans to maximize deployment readiness and accelerate capacity delivery.
Ensure required materials, documentation, resources, and dependencies are validated before handoff to field engineering teams.
Deployment Execution
Serve as a central coordination point throughout the deployment lifecycle, from project intake through field handoff and capacity delivery.
Partner closely with Data Center Build and Deployment Engineers, Technical Program Managers, Delivery teams, Automation teams, and all relevant other stakeholders to maintain alignment on scope, schedule, dependencies, and execution.
Attend relevant project meetings and translate project-level decisions, changes, risks, and requirements into clear guidance for field engineering stakeholders.
Track milestones, deliverables, dependencies, risks, and blockers across multiple concurrent projects and data center build deployments.
Proactively identify schedule or execution risks and drive mitigation plans before impacting committed delivery dates.
Escalate critical issues with a clear assessment of impact, identify resolution owners and recommended resolution.
Maintain clear and timely communication regarding project status, risks, decisions, and changes.
Design Change Request Management and Validation

Skills
Documentation