Client Advisor

Company Description NoBroker.com is India’s first Proptech unicorn and a leading brokerage-free property search platform that directly connects property owners with tenants and buyers. Founded in 2014 by alumni from IIT Bombay, IIT Kanpur, and IIM Ahmedabad, the company now serves over 3 million customers monthly across major cities including Mumbai, Bangalore, Pune, Chennai, Delhi-NCR, and Hyderabad. Backed by global investors such as Google, General Atlantic, SAIF Partners, Tiger Global, and others, NoBroker.com continues to grow rapidly. The team of 2000+ professionals focuses on removing information asymmetry in real estate through a robust technology-driven platform. NoBroker.com offers a wide range of services including verified properties, home services, rental agreements, home loans, NoBrokerHood society management, and support for NRI customers.
Role Description The Client Advisor role at NoBroker.com is a full-time, on-site position based in Bengaluru South. In this role, the Client Advisor engages with property owners, tenants, and buyers to understand their requirements, provide accurate information about services, and guide them through the property search and transaction process. Daily responsibilities include managing client inquiries via phone, email, or chat, maintaining high levels of customer satisfaction, and ensuring timely resolution of issues. The Client Advisor collaborates with internal teams to coordinate services such as rental agreements, home services, and related offerings, while updating client records and follow-ups in the system. This role requires consistent on-site presence to work closely with peers, leverage training, and deliver a high-quality customer experience.
Qualifications
Strong client-facing skills, including Client Relations and Customer Satisfaction, with a focus on building trust and long-term engagement.
Excellent Communication and Customer Service abilities to handle inquiries, clarify processes, and manage expectations effectively.
Understanding of Insurance or related financial products is an advantage, especially in the context of property and home services.
Relevant experience in real estate, retail, or service-oriented roles, preferably in high-volume customer environments.
Ability to work on-site in Bengaluru South, manage multiple tasks, and use CRM or similar tools for tracking client interactions.
Bachelor’s degree in any discipline; additional training in sales, customer service, or real estate is beneficial.
Proficiency in English and local languages (such as Kannada or Hindi) to interact with diverse

Skills
CRM

Work arrangement
No