Assistant Property Manager

Job Overview: We are seeking an experienced Assistant Property Manager to support the day-to-day operations of a residential property portfolio. This role requires a highly organized and proactive property management professional with hands-on experience in multifamily operations, tenant relations, leasing coordination, maintenance oversight, and vendor management.
Strong proficiency in AppFolio is essential, as the role will rely heavily on the platform for daily property management operations, recordkeeping, reporting, and workflow management. The ideal candidate has proven experience managing residential properties remotely, thrives in a fast-paced environment, and can ensure smooth operations while delivering excellent resident service.
Key Responsibilities:Oversee the day-to-day operations of a residential property portfolio.Manage leasing activities, including applications, renewals, notices, move-ins, and move-outs.Handle tenant communications, inquiries, and issue resolution in a timely and professional manner.Coordinate maintenance requests, vendor scheduling, and work order follow-ups to ensure timely completion.Monitor rent collection, delinquency follow-ups, and payment coordination.Manage and maintain accurate property records, tenant information, leasing documentation, and operational workflows within AppFolio.Utilize AppFolio extensively for daily property management operations, reporting, communication tracking, and portfolio oversight.Coordinate with internal teams, vendors, and ownership regarding property operations, escalations, and updates.Process invoices and proposals upon approval from the Property Manager, ensuring timely and accurate handling.Ensure compliance with lease terms, company policies, and applicable housing regulations.Monitor occupancy and operational performance while identifying opportunities for process improvement.
Required Skills & Qualifications:3–5+ years of property management experience, preferably in multifamily residential portfolio management.Strong hands-on proficiency in AppFolio is required, including experience using the platform for daily property management operations, leasing, maintenance tracking, rent collection, reporting, and tenant records.Experience managing residential property portfolios, preferably in a remote property management capacity.Strong knowledge of leasing operations, tenant relations, maintenance coordination, rent collection, vendor management, and resident documentation workflows.Familiarity with affordable housing, leasing compliance, and compliance-driven portfolios is a plus.Excellent organizational skills with the ability to manage multiple priorities independently in a fast-paced environment.Demonstrates excellent time management, organizational skills, and the ability to follow direction effectively. Maintains focus, prioritizes daily responsibilities, and completes tasks accurately and efficiently within established timelines. Takes initiative to follow through on assignments, close out outstanding items, and transition promptly to the next priority to ensure consistent productivity and operational progress.Strong communication, problem-solving, and follow-through skills with a high level of attention to detail and accountability.Additional Responsibilities:This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Assistant Property Manager may be required to perform additional tasks and responsibilities as assigned by management to support the operational needs of the property and organization.
Note: An NBI or police clearance will be required upon acceptance of the job offer.

Skills
Process Improvement, Vendor Management, Documentation

Experience
3-5 yrs

Work arrangement
Yes