Patient Services Specialist - Diabetes Institute - UW Medical Center - ( South Lake Union)

Job Description
UW Medical Center - Diabetes Institute ( South Lake Union) has an outstanding opportunity for a Patient Services Specialist 2.
WORK SCHEDULE
Full-time 100% FTE (40 hours per week)
Day Shift
Mondays- Fridays/8:30am-4:00pm
On-site/No Telework
WORK LOCATION
750 Republican St, Unit F
Floor Three
Seattle, WA 98019
DEPARTMENT DESCRIPTION
The Diabetes Institute is the first of its kind in the Pacific Northwest, integrate advanced care for patients with all types of diabetes, including Type 1, Type 2 and more unusual forms of diabetes that may develop in conjunction with other medical conditions and/or treatments. We also provide specialty care for patients with diabetes, including cardiology, weight loss, nephrology and podiatry.
Located in a new, state-of-the-art building on UW Medicine’s South Lake Union campus, the Diabetes Institute brings together research and clinical care. Our patients have access to the following care:
Education on all aspects of living with diabetes, including individual and group classes taught by Certified Diabetes Educators (CDEs)
Nutritional counseling for patients and their families with a Registered Dietitian (RD/CDE)
Metabolic and bariatric surgery consultation
Mental health services for patients living with diabetes
Transition clinic for young adults with diabetes transitioning from Children’s Hospital to adult care
Cardiology evaluation and consultation for patients with diabetes
Echocardiogram (resting echo and stress/treadmill echo)
The Diabetes Institute is an accredited American Diabetes Association program and offers support groups for patients with Type 1 and Type 2 diabetes.
POSITION HIGHLIGHTS
Conveniently located near public transportation
Make a difference for the patients and employees we serve
Opportunity to provide career growth
PRIMARY JOB RESPONSIBILITIES
Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
Scheduling provider and ancillary service appointments
Obtaining patient demographic and clinical information
Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
Other duties as requested
ABOUT UW Medical Center- Montlake
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As one of the top hospitals in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in multiple specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
UW Medical Center is proud to be recognized with Magnet Hospital status by the American Nurses Credentialing Center. As a teaching hospital and research center, we're deeply committed to the enhancement of care for our patients-as well as the professional growth of our staff.
The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound
Transit’s light rail station across the street.
Excellence. Exploration. Education
Excellence. Exploration. Education.
Compensation, Benefits and Position Details
Pay Range Minimum:
$21.82 hourly
Pay Range Maximum:
$29.41 hourly
Other Compensation:
-
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU Local 925 Nonsupervisory
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Skills
Patient Care