Administration Officer

This role will supply all administrative tasks in the office, including Receptionist, supporting the Office Manager and Accounts Officer. It is an in office role.
Main job purpose:
Ensure all administrative tasks are completed in a timely manner
Assist the team with daily tasks to support the business function
Proven proficiency in PPT and Word formatting: Support the teams with bids, making sure all documents are formatted according to our templates
Ensure the team meets BMS compliance
Data audits and preparation of reports on which follow ups can be conducted, or to affect decisions and drive change
Ensure that documents sent to clients have gone through a quality check when required
Assistance with invoicing and forecasting
Responsibilities:
Respond to and manage general team queries, providing timely administrative support
Prepare and analyse data for reporting purposes, including regular data audits
Format and produce professional documents in PowerPoint and Microsoft Office for bids, proposals, and other business materials
Timesheet collation and verification.
Undertake training in core business systems and apply this knowledge to daily operations
Support team compliance by monitoring requirements and ensuring deadlines are met
Monitor shared inboxes and action emails to maintain smooth daily operations
Expense claim preparation/submission
Coordinate events, managing logistics, planning, scheduling, and on the day support to ensure smooth delivery.
Perform reception duties, including greeting visitors, managing calls, and handling front-desk enquiries professionally.
Maintain office presentation, ensuring breakout areas are clean, stocked, and welcoming, and meeting rooms are functional and ready for use
Conduct onboarding activities to ensure new starters have a smooth and positive introduction to the team
• Minimum 3 years’ experience in a similar role
• Business administration/management qualification or equivalent relevant experience.
• Demonstrated proficiency in Microsoft Office, with strong capability in Word is essential
• Experience using D365, Microsoft Teams and SharePoint would be highly regarded
• Process-driven mindset with the ability to prioritise and manage competing demands.
• Proactive approach with the confidence to support and drive compliance requirements.
• Ability to work under pressure and meet deadlines
• Strong interpersonal skills, including tact, diplomacy, and assertiveness
• Proven administrative excellence, with outstanding organisational and communication skills
• High attention to detail and commitment to accuracy
• Reliable, approachable, and professional attitude.
• Full working rights in Australia
Character/Personality Traits specific to the role:
• Open, eager and willing to learn from Office Manager
• Team player
• Friendly and approachable
• Actively striving towards creating a positive work culture
• Have the confidence to ask questions and drive process improvement
• Persistence and patience to follow the processes and push tasks forward, chase for approvals and follow up with the team to ensure compliance is met
• Love a challenge!

Skills
Process Improvement, Onboarding

Experience
3+ yrs

Employment type
Full-time

Work arrangement
No