Staff Product Manager

Overview
Small businesses drive the global economy. In the US, SMBs employ 60% of the labor force and create 80% of new jobs. However, the stakes are high, as 1 in 2 businesses will fail to survive within their first five years. In an environment where time is money, precise time tracking for payroll, invoicing, and project management is the critical lever for maintaining profitability and growing the business.
Within QuickBooks, our Workforce platform fuels productivity for growing teams — from time tracking and scheduling to project management and field operations. With 30M+ employees in the QuickBooks ecosystem and 18M paid through Workforce Solutions, we are building the essential tools that empower frontline teams and help businesses turn time into money.
Opportunity
We are seeking a Staff Product Manager to lead the verticalization of QuickBooks Time. You’ll make our time tracking platform the system of record for hours, labor cost, and payroll in the industries where labor is the highest cost, starting with construction and field services. Time is the source of hours for the entire QuickBooks ecosystem. Customers use the hours their teams track to run payroll, bill for their work, and understand whether each job is making money, and the mid-market businesses we serve need all three to work together without spreadsheets or re-entry.
This is a high-ownership role. You will own three connected areas end to end: time to payroll, so approved hours, overtime, and pay items flow into QuickBooks Payroll accurately and automagically; job costing, so every hour tracked produces labor cost estimates against projects and budgets before payroll runs and accurate actuals after it; and worker time tracking across Workforce Web, Workforce Kiosk, and the Workforce mobile app, where millions of workers track their time. You will build on Time 2.0, our rebuilt time platform that now lives inside QuickBooks Online, and extend it so that serving a new industry is mostly configuration rather than new code.
We need a scrappy, customer-obsessed product leader who leads through influence. Someone who navigates dependencies across Payroll, Projects, Mid-Market, and Payments, earns the trust and confidence of our customers and accountants, and ships experiences that delight both the worker clocking in on a job site and the admin who approves time and runs payroll.
Responsibilities
* Vertical Strategy. Own the multi-year roadmap for verticalizing QuickBooks Time, starting with construction and field services. Translate how each industry runs its labor (jobs, cost codes, phases, and certified payroll on a construction site; jobs, visits, and dispatch in field services) into shared platform concepts and configurable experiences, so that each new vertical is mostly configuration rather than new code. Decide what we build, what we configure, and where partner integrations fill the gap.
* Time to Payroll. Own the flow of hours from clock-in to paycheck. Make approved time, overtime and break policies, and pay items land in QuickBooks Payroll accurately and automatically, with no exports, syncs, or re-entry, and make approvals fast and trustworthy for a mid-market company with hundreds of employees.
* Job Costing: Estimates and Actuals. Deliver real-time labor costing that owners, project managers, and accountants trust. Partner with Projects, Payroll, and Accounting so that time is the single source of hours for payroll, invoicing, and profitability reporting.
* Worker Time Tracking. Own how workers track time across Workforce Web, Workforce Kiosk, and the Workforce mobile app, where millions of workers already track their hours. Deliver one consistent, reliable experience for clocking in and out, breaks, schedules, geofencing, and job and task selection that holds up on a job site with poor connectivity and for crews whose first language is not English, and complete the migration of workers off legacy TSheets surfaces onto the new platform.
* Commercial Impact. Own the metrics for your area: Time adoption within Workforce Premium and Elite offerings, attached in mid-market and industry editions. Plus worker engagement across web, kiosk, and mobile. Use data and customer evidence to prioritize, measure what ships, and make Time and real-time job costing a central part of how QuickBooks is sold to construction and field services customers, a market where competitors generate $150M+ ARR.
* Operational Velocity. Run the end-to-end product lifecycle for your area: write crisp requirements, pressure-test designs, manage edge cases, and drive alignment across engineering, design, data, go-to-market, and customer success teams in the US and India. You lead through influence rather than authority, and you are fluent in AI-native tools like Claude and Cursor, using them to move faster from insight to shipped product.
* Customer Empathy. Be the voice of the business owner, the payroll admin, and the frontline worker. Spend time with customers on their job sites and with the accountants who recommend HCM products to their clients, and make sure every feature removes a real pain point in how they bid, schedule, track, pay, and get paid.
Qualifications
A Product Leader. 8+ years of product management craft, including ownership of a complex, multi-team product area as a senior individual contributor. You have a proven track record of building and scaling customer-facing products in HCM, workforce management, construction or field service software, or fintech.
Strategic & Influential. You possess strong executive presence, translating market and customer insight into a strategy and roadmap that align senior stakeholders and technical teams. You make bold bets and bring partner teams along without direct authority.
Domain Depth. You understand how labor-intensive businesses run: how hours become payroll, how time, cost rates, and pay types become job costs, and how estimates compare to actuals. Experience with payroll, time and attendance, job costing, or construction and field service workflows is a strong advantage.
A Proven Growth Driver. You have a track record of spearheading complex initiatives that deliver measurable business growth. You understand the levers of adoption, attach, ARPC, and retention, and you use them to prioritize and to drive P&L growth.
An Ambitious Problem Solver. You proactively anticipate customer and stakeholder needs, thrive in ambiguity and turn complex, messy friction into clear roadmaps. You are scrappy and effective at managing a portfolio of bets across the lifecycle, from 0-1 innovations to products at scale. You know when to push forward and when to pivot based on evidence and stakeholder feedback.
Customer Obsessed & Analytical. You possess deep empathy for small and mid-market business operations and frontline workforce challenges. You combine this heart with rigorous analytical aptitude, storytelling with data to prioritize investments.
Technical Fluency. You demonstrate strong product judgment and comfort engaging across technical topics to build reliable web, mobile, and kiosk products on a shared platform, including APIs, data models, and integrations with payroll and accounting systems. Experience with agentic AI, payment systems, or HCM platforms is an advantage.
Education. BA or BS degree is required, and an MBA or advanced degree is preferred.

Skills
Product Management, Project Management, Customer Success, Accounting, QuickBooks, Payroll

Experience
8+ yrs

Work arrangement
Hybrid