Intermediary Relationship Management, Specialist

Create connections that move people and business forward.
At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.
Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.
About the Role
Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives
Roles And Responsibilities
Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals
Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries
Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries
Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals.
Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints)
Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any)
Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries
Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries
Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports.
Minimum Job Requirements
Degree in any related fields of study
Minimum 3 years working experience in relationship management and commercial client / corporate client facing role.
Experience working with insurance partners, such as brokers, will be an advantage.
Good problem solving, conflict resolution and decision-making skills
Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment
Good computer skills, preferably in Excel and PowerPoint
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Skills
Excel, Sourcing

Experience
3+ yrs