Branch Manager Swadesh Banking

Group Company: AU Small Finance Bank Limited
Designation: Branch Manager Swadesh Banking
Office Location:
Position description: #*Position description*#
Primary Responsibilities: #*Primary Responsibilities*#
Additional Responsibilities: #*Additional Responsibilities*#
Reporting Team
Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#
Educational qualifications preferred
#*Education and Experience*#
Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#
Required Certification/s: #*Required Certification/s*#
Required Training/s: #*Required Training/s*#
Required work experience
Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#
Job Brief:- We are seeking a dynamic and experienced professional to lead and manage a branch of AU Small Finance Bank Limited within the Sales department. This role demands a strategic thinker with a strong background in financial services, capable of driving branch performance, ensuring regulatory compliance, and delivering exceptional customer service. The ideal candidate will be responsible for overseeing daily operations, managing a diverse team, and implementing sales strategies to achieve business growth and profitability. This position requires a deep understanding of banking products, risk management, and market trends to effectively serve the community and contribute to the bank's overall success.
Responsibilities:-
Lead and manage all branch operations to ensure efficient and compliant functioning in line with AU Small Finance Bank Limited’s policies and regulatory requirements.
Develop and execute sales strategies to achieve branch targets for deposits, loans, and other financial products, driving revenue growth.
Build, mentor, and motivate a high-performing sales and service team to deliver superior customer experiences and meet business objectives.
Monitor and analyze branch performance metrics, preparing detailed reports for senior management and implementing corrective actions as needed.
Ensure strict adherence to risk management protocols, internal controls, and audit requirements to safeguard the bank’s assets and reputation.
Cultivate strong relationships with customers, local businesses, and community stakeholders to enhance the bank’s market presence and customer base.
Manage branch budgeting, expense control, and resource allocation to optimize operational efficiency and profitability.
Stay updated on industry trends, competitor activities, and regulatory changes to proactively adapt branch strategies and maintain compliance.
Resolve complex customer issues and escalations promptly, ensuring customer satisfaction and retention.
Coordinate with central teams for product launches, marketing campaigns, and training initiatives to align branch activities with corporate goals.
Skill:-
Branch Operations Management
Sales Strategy Development
Team Leadership and Development
Customer Relationship Management (CRM)
Regulatory Compliance and Risk Management
Financial Analysis and Reporting
Budgeting and Expense Control
Conflict Resolution and Problem Solving
Market and Competitor Analysis
Product Knowledge in Retail and Small Finance Banking
Preferred Qualifications:-
Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
Minimum of 7-10 years of progressive experience in banking or financial services, with at least 3 years in a leadership role managing branch operations and sales teams.
Key Performance Indicators: #*Key Performance Indicators*#
Required Competencies: #*Required Competencies*#
Required Knowledge: #*Required Knowledge*#
Required Skills: #*Required Skills*#
Required abilities
Physical: #*Physical*#
Other: #*Other*#
Work Environment Details: #*Work Environment Details*#
Specific requirements
Travel: #*Travel*#
Vehicle: #*Vehicle*#
Work Permit: #*Work Permit*#
Other details
Pay Rate: #*Pay Rate*#
Contract Types: #*Contract Types*#
Time Constraints: #*Time Constraints*#
Compliance Related: #*Compliance Related*#
Union Affiliation: #*Union Affiliation*#

Skills
CRM, Financial Analysis, Risk Management, Regulatory Compliance

Experience
7-10 yrs

Employment type
Full Time

Work arrangement
No