SR SAP SUPPORT ANALYST EWM - 36498 / 36499

Provide 2nd and 3rd level SAP support to Bosch's global users, focusing on the SAP EWM (Extended Warehouse Management) module within the Logistics Execution area.
Provide technical and functional support for SAP systems involved in warehouse and logistics execution processes.
Support the implementation, enhancement, and maintenance of SAP projects.
Manage and monitor problems, incidents, system capacity, availability, and service levels.
Monitor system performance, identify failures, and propose solutions and improvements.
Develop, update, and maintain technical and functional project documentation, as well as operational manuals.
Work closely with global teams and business areas to identify and resolve issues.
#LI-MM1
Bachelor's degree completed.
Advanced English proficiency, with the ability to communicate effectively in a global environment.
Knowledge of SAP EWM (Extended Warehouse Management).
Knowledge of ABAP.
Knowledge of SAP S/4HANA.
Desirable Requirements
Previous experience in 2nd and 3rd level SAP support.
Experience in Logistics Execution, warehouse management, or supply chain processes.
Experience in SAP project implementation, support, and maintenance.
Experience working in global SAP environments and supporting users across different locations.
Knowledge of incident and problem management, as well as Service Level Agreements (SLAs).
Experience in system performance monitoring and troubleshooting in SAP environments.

Skills
SAP, Documentation

Employment type
Full-time

Work arrangement
Hybrid