Inside Sales Representative - Ed Tech

Company Description FACE Prep is one of India’s largest placement-focused skill development companies for tech job preparation. Since 2008, the organization has helped millions of students start their careers in the technology sector. FACE Prep offers a range of programs, including masterclasses, self-paced preparation, workshops, and bootcamps designed to build in-demand tech skills. Its alumni work across leading global technology companies such as Google, Microsoft, Meta, Adobe, PayPal, Amazon, and major IT services firms. The team is committed to empowering learners with practical, industry-relevant training that leads to top-paying tech roles.
Role Description This is a full-time, on-site Inside Sales Representative role based in Coimbatore, focused on promoting FACE Prep’s Ed Tech offerings to students and institutional partners. The Inside Sales Representative will handle inbound and outbound calls, engage prospects through phone, email, and online channels, and present suitable training programs based on individual needs. Responsibilities include qualifying leads, explaining course features and benefits, addressing queries, and guiding prospective learners through the enrollment process. The role also involves maintaining accurate records in the CRM, nurturing relationships for repeat and referral business, and collaborating with marketing and operations teams to achieve enrollment and revenue targets. The representative is expected to meet daily activity goals and sales KPIs while providing a consistent, learner-centric experience.
Qualifications
Candidates should possess strong Inside Sales and Lead Generation skills, with experience in handling outbound and inbound sales activities.
Candidates should possess solid Customer Service and Customer Satisfaction skills, with the ability to build trust and maintain long-term learner relationships.
Candidates should possess Account Management skills, including maintaining detailed records, following up systematically, and nurturing existing accounts.
Candidates should have excellent communication and interpersonal skills, with proficiency in explaining complex offerings in a clear, simple manner.
Candidates should be comfortable working with CRM or sales tools, and be able to analyze basic sales metrics to improve performance.
Candidates should have a bachelor’s degree in any discipline; prior experience in Ed Tech, training, or education sales is an advantage.
Candidates should demonstrate a target-driven mindset, resilience, and the ability to work collaboratively in a fast-paced environment.

Skills
Lead Generation, CRM, Account Management

Work arrangement
No