Unit Secretary (Rehab)

Baptist Health Rehabilitation Hospital – Miami, Florida
Unit Secretary Full Time / Days
Shift: *8 Hour Shifts
JOB SUMMARY
Baptist Health Rehabilitation Hospital is seeking a professional, organized, and customer-focused Unit Secretary to serve as a vital member of our rehabilitation team.
As the communication hub of the nursing unit, the Unit Secretary supports patient care operations by coordinating administrative activities, facilitating communication among physicians, nurses, therapists, patients, and families, and ensuring the efficient flow of information throughout the hospital. This role is essential in creating a positive patient experience while supporting the clinical team in delivering exceptional rehabilitation care.
Baptist Health Rehabilitation Hospital specializes in helping patients recover from strokes, neurological disorders, orthopedic injuries, trauma, spinal cord injuries, amputations, and other complex medical conditions. The Unit Secretary plays an important role in supporting this mission by helping ensure that patients, families, and care teams have the information and resources needed throughout the rehabilitation journey.
WHY JOIN OUR TEAM?
At Baptist Health Rehabilitation Hospital, we are dedicated to helping patients regain independence and achieve their highest level of recovery.
As a Unit Secretary, you will:
Be part of a nationally recognized rehabilitation team.
Support life-changing patient recovery and outcomes.
Work in a collaborative environment alongside physicians, nurses, and therapists.
Build meaningful relationships with patients and families during their rehabilitation journey.
Participate in ongoing professional development and training opportunities.
Join an organization committed to excellence, compassion, and patient-centered care.
QUALIFICATIONS
Required
High School Diploma or GED.
Computer experience and proficiency with electronic medical records and office software.
Strong verbal and written communication skills.
Excellent customer service and interpersonal skills.
Ability to multitask and prioritize in a fast-paced healthcare environment.
Preferred
Two years of college-level education.
Previous hospital, medical office, or healthcare experience.
Knowledge of medical terminology.
Experience with electronic medical record systems.
Bilingual English/Spanish skills.
ESSENTIAL FUNCTIONS
Administrative Responsibilities
Greet patients, visitors, and families in a professional and welcoming manner.
Answer incoming phone calls and direct calls appropriately.
Serve as the primary communication liaison between physicians, nursing staff, therapists, patients, and ancillary departments.
Initiate and maintain patient medical records within the electronic medical record system.
Support patient admission, transfer, and discharge processes.
Process physician orders and ensure timely follow-up.
Coordinate patient appointments, testing, transportation, and other unit-related activities.
Monitor and maintain departmental supplies and equipment.
Ensure patient charges and documentation are accurately processed.
Assist with clerical duties including filing, scanning, copying, and record management.

Skills
Patient Care, Documentation

Work arrangement
No