Senior Key Account Manager

The Key Account Manager owns revenue, profit, and collections for a defined portfolio of key accounts within Geektrust Recruit. You are the primary point of contact for your accounts — accountable for growing them, keeping them healthy, and hitting your numbers on them. This is a client and P&L role, not a people-management role.
What you will own
Revenue, Profit & Collections
Own revenue and profit targets for your assigned accounts.
Own collections on your accounts — chase, resolve, and don't let money sit unpaid.
Manage and grow the pipeline within existing accounts — renewals, expansions, upsell.
Maintain visibility on your accounts' forecast and report it accurately — no surprises.
Client & Account Relationship
Be the primary point of contact for your accounts — build trust and deepen relationships over time.
Understand each client's hiring roadmap and get ahead of their need, rather than only reacting to open requisitions.
Resolve escalations directly and quickly — don't let client issues sit unaddressed.
Represent Geektrust credibly with the client — you are the face of Geektrust to your accounts.
Working Across Geektrust
Work with delivery and recruiting teams on what your accounts need, and hold that coordination to a standard.
Flag delivery or quality risk on your accounts early, to the people who own it.
Work with the CEO to build visibility on your accounts to relevant stakeholders
How success is measured
Revenue - Are you meeting your revenue targets on your accounts?
Collections - Is money coming in on time, without you having to be chased on it?
Retention & growth- Are your accounts renewing and expanding?
Client relationship - Would your client vouch for you if asked?
Operating the Geektrust way - Integrity, ownership, directness.
What we're looking for
We're looking for someone with 10-15 years of experience in a client-facing, revenue-owning role
— account management, staffing, or B2B services — who has carried a number and a client relationship at the same time.
Revenue Instinct (“Dhandha”)
You think in terms of numbers, pipelines, and outcomes — not just activity.
You know how to retain an account, grow it, and collect on it without being chased.
Relationship Building
You build genuine trust with clients — not just transactional account coverage.
You can hold a hard conversation with a client without damaging the relationship.
Ownership & Directness
You take end-to-end ownership of your accounts — you don't wait to be asked.
You surface problems early and directly, to the right person, without escalation theatre.
ABOUT GEEKTRUST
Geektrust is a Bengaluru-based tech hiring platform that has spent a decade at the intersection of human judgment and AI to help companies build exceptional engineering teams. We work with everyone from high-growth startups like Zomato to global enterprises like Tesco. Founded by alumni of ThoughtWorks and ESPN, we've always been builders at heart. Our business runs on two lines: Geektrust Recruit — contract-to-hire and placement services —and Assemble, our AI-driven technical interview product.

Skills
Account Management

Experience
10-15 yrs

Work arrangement
No