Commercial Manager

Group Company: Marks and Spencer Reliance India Private Limited
Designation: Commercial Manager
Office Location:
Position description: As a Commercial Manager, your main goal is to lead your team, drive sales, and manage the store's overall performance. Your key responsibilities include:
Primary Responsibilities:
1. Team Leadership:
· Build a Strong Team: Develop a motivated and high-performing team that is committed to achieving goals.
· Lead by Example: Encourage your team and create opportunities to boost sales through positive leadership.
· Manage Performance: Oversee Section Managers and store staff, offering guidance and coaching to improve performance.
2. Sales & Store Operations:
· Drive Sales: Promote sales growth by analyzing trends like footfall, customer conversion rates, and average purchase value (UPT).
· Achieve Sales Targets: Ensure the store meets its sales targets and adjust strategies when needed to stay on track.
· Seasonal Planning: Make sure the store is prepared for seasonal events and has the right staffing levels in place.
3. Store Presentation & Competition:
· Implement Brand Guidelines: Follow and enforce guidelines for visual merchandising (VM) and marketing to maintain the brand image.
· Stay Competitive: Keep an eye on local competitors and take steps to gain an advantage in your market.
4. Customer Experience:
· Connect with Customers: Build strong relationships with customers by understanding their needs and preferences.
· Respond to Feedback: Listen to feedback from both customers and staff, and share valuable insights with relevant departments for improvement.
5. Stock Management & Operations:
· Efficient Stock Management: Ensure smooth and accurate stock processes to keep the store well-organized and prepared.
6. Staff Engagement & Communication:
· Regular Briefings: Keep your team updated with regular meetings, sharing important information and recognizing their achievements.
· Employee Development: Provide timely feedback to help your team improve and conduct performance appraisals to track growth.
Additional Responsibilities:
Reporting Team
Reporting Designation:
Reporting Department:
Educational qualifications preferred
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Required work experience
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Specific requirements
Travel:
Vehicle:
Work Permit:
Other details
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Experience
5 - 9 Years

Employment type
Full Time

Work arrangement
No