Intermediate Legal Operations Specialist - Hybrid

Job Family
Legal Support
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.
Who We Are
We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.
Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.
We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.
What We Do
Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.
Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.
Job Description Summary
Provide dedicated support to the Legal and Compliance department through a broad range of legal and compliance operational tasks related to processes, business activities, technology and people. With an eye toward process improvement, identify, implement, and maintain innovative processes and systems to improve the efficiency and qualify of L&CE’s services and maximize the team’s ability to grow and protect the Company.
Job Description
Responsibilities:
Responsibilities include but are not limited to the 12 core competencies of Legal Operations: Strategic Planning, Financial Management, Vendor Management, Cross Functional Alignment, Technology & Process Support, Service Delivery & Alternative Support Models, Organizational Design & Support Management, Communications, Data Analytics, Litigation Support & IP Management, Knowledge Management, Information Governance and Records Management.
Work under minimal instruction; expected to determine how to accomplish own work assignments.
Identify and assist with implementing department tools to streamline new or existing practices.
Enforcement of processes and policies to manage outside counsel usage and spend.
Aid the Management Team with budget matters and optimizing workflows within the department.
Collaborate with cross-functional teams including sales, support, service, business development, regulatory, IT, and finance, as well as various business units.
Follow pre-existing procedures and identify and streamline possible areas for improvement; utilize systems to complete basic research and records management.
Utilize existing reporting and create new or enhanced reporting.
Provide guidance for projects and initiatives.
Partner with others on managing design, rollout, and training for new systems.
Administrator of Technology systems utilized by functional areas.
Partner with the development and monitoring of controls.
Qualifications:
Bachelor’s degree in a business field or equivalent education/experience
Three years of experience in a law firm, in-house legal department, or comparable experience
Understanding of legal terminology
Strong technical aptitude and attention to detail
Communication skills for daily contact with department staff and internal and external customers.
Ability to work under pressure of deadlines
Knowledge of core legal systems such as matter management, e-Billing, document management and knowledge management
Proficiency using MS Office tools ; SharePoint, Excel, PowerPoint, Word
Preferred Qualifications:
Project management experience
Process improvement experience
Working Conditions:
This is a hybrid position requiring three days in office per week at our Cedar Rapids, Iowa location. Relocation assistance will not be provided for this position.
Compensation:
The Salary for this position generally ranges between $70,000 - $80,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.
#LI-BD1
This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.
Disclaimer:
Beware of fake job offers!
We’ve been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:
We will never request personal information such as ID or payment for equipment upfront.
Official offers are sent via DocuSign following a verbal offer—not through text or email.
What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits
Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance

Skills
Data Analysis, Excel, Project Management, Process Improvement, Business Development, Vendor Management