Shift Manager - Collections

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations team.
As a Shift Manager you will be required to achieve depot objectives relating to
Operational Performance
Compliance to all company and legislative requirements
Financial targets and objectives
Delivering outstanding customer service
HR tasks and responsibilities
You will achieve these through effective management of employees, maintenance of company operating standards and ISO operating procedures specific to your own areas of accountability. In this role you will be working closely with our Drivers and Warehouse Operatives. You will be responsible for overseeing the accurate processing of any Collections and Returns to the Depot.
Other key accountabilities will be;
Ensure Collection Service targets are achieved
Ensure depot targets for Early Volume are achieved
Ensure company target for Collection ETAs is achieved
Ensure company target for Saturn Success is achieved
Ensure all relevant systems and reports are analysed and updated in a timely manner.
What we’re looking for​;
You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team. We would also expect:
You will have strong communication skills with the ability to inspire, motivate and manage a team.
Decisive and effective decision-making, problem resolution and time management skills.
Demonstrate high levels of resilience, self-motivation and flexibility.
Excellent computer skills with the ability to use Google chrome applications
The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.
Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Skills
Swift

Employment type
Full-time

Work arrangement
No