Medical Assistant - Transitional Care Coordinator (Waco, TX)

About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a full-time Certified Medical Assistant to serve as a Transitional Care Coordinator on a set weekly rotation among our partnered skilled nursing and rehabilitation facilities in Waco, Texas. The right person for this role is reliable, self-motivated, vigilant, and compassionate. This is an integral, on-site role as part of our clinical care team, working closely alongside our providers in a family-practice-style model built around continuity, relationship-building, and patient-centered support.
You'll get to know the residents (and their families) over time, watch for changes in condition, and play a meaningful, hands-on role in helping people stay healthy, avoid unnecessary hospitalizations, and stay where they call home.
We're proud of the culture we've built at Ennoble Care -- one that is positive, respectful, and rooted in genuine teamwork. People here are valued, supported in doing work that matters, and encouraged to maintain a healthy work-life balance. We invest in our team's growth through internal advancement opportunities based on performance, organizational needs, and role availability, because we believe that when our team thrives, so do our patients.
ABOUT THE ROLE
As a Medical Assistant - Transitional Care Coordinator, your focus will be transitional care management, attentive patient monitoring, and day-to-day collaboration with our clinical team and facility staff - keeping
residents, families, facility staff, and our Housecalls division informed and care on track.
A day in this role
You'll rotate among two or more partnered skilled nursing and rehab facilities in the Waco area on a set weekly schedule, usually spending the full day at one facility and occasionally covering two. Your day
includes checking in with residents, flagging changes in condition to our providers, and keeping Ennoble and facility records in sync. When residents are ready to discharge home, you'll help make sure their first
Housecalls visit happens quickly and that our Housecalls team is ready to pick up their care. Over time, you'll get to know residents, families, and facility staff well, and you'll become the person they rely on.
WHAT YOU'LL GET
$18.00/hour starting (higher rates available based on experience) + performance bonus
Weekday schedule, approximately 8:00am to 5:00pm CST, with no weekends, evenings, overnights, or on-call
Seven (7) company-paid holidays, plus PTO and paid sick time
Medical, dental, and vision benefits, plus 401(k) with up to 3% company match
A growth path into a Lead Coordinator role for high performers
REQUIRED QUALIFICATIONS
Legally authorized to work in the United States of America
Current medical assistant certification: CMA (AAMA), RMA (AMT), CCMA (NHA), or NCMA
Minimum 1 year of patient-facing experience in a clinical setting; long-term care, skilled nursing or post-acute experience strongly preferred
Comfortable communicating proactively throughout the day in person, by phone, via email, and through Microsoft Teams
Solid working knowledge of healthcare terminology and care coordination principles
Ability to observe, recognize, and promptly report changes in a patient's condition to the provider
Experience with EMR systems and clinical documentation; Point Click Care experience preferred
Proficient with Microsoft 365 including Excel, Outlook, Word, and Teams
Excellent communication and interpersonal skills, with a solid foundation in organization, time management, and clinical documentation
Capacity to work independently while collaborating closely with multidisciplinary teams
Ability to work full-time, on-site, five weekdays per week in the Waco, Texas area
Ability to pass background check
Transportation criteria:
Valid, unencumbered driver's license
Reliable personally-owned vehicle
Current auto insurance, with the ability to provide proof
KEY RESPONSIBILITIES
Care Coordination & Transitional Care Management