Branch Manager, Home Care (Launch Our New Farmington Office)

Build a branch. Build a legacy.
Charter Oak Home Care has served Connecticut seniors since 1985. As the oldest home care agency in Connecticut, we are excited to be staffing our new office, in Farmington, and we are looking for the person who will build it.
As the branch manager, and after training, you will schedule caregivers, recruit and hire them, meet with families, show up at community events, and answer the phone when it rings. You will not be doing it alone. Our Torrington headquarters handles payroll, billing and HR support, our Business Development Manager works the territory with you, and our President is your direct mentor. But the office, the team and the results are yours to build.
As the client base grows, you'll hire additional support staff to take over parts of the day-to-day operations, often within the first six months. How quickly that happens depends on how quickly the branch grows. From there, your job shifts toward leading the office and its people.
What you will do
Recruit, hire and manage a caregiver team from the ground up
Build and manage caregiver schedules so every client gets reliable and quality care
Meet with seniors and their families, assess needs and start services
Get out into the community: senior centers, hospitals, events and referral partners
Track your branch's growth every week and own the results
Hire and lead your branch team as the office grows
You are probably our person if
You have built something before from the ground up (a business, a program, a new location) and loved it
You are energized by growth, learning, and problem solving
You are just as comfortable walking into a room of strangers as sitting down with a worried family
You would rather fill an open shift yourself than let a client go without care
You are motivated by the ideal of vulnerable adults aging in place with dignity and compassion
You have 3 or more years of management or leadership experience, ideally in home care or another service business
It is a plus if you are bilingual in Spanish and English
Excellent computer and communication skills is a must
What we offer
$65,000 to $85,000 base salary, plus bonus incentives tied to branch growth
Healthcare
401(k) with company match up to 4%
Generous Paid time off plan
Direct mentorship from company leadership and a decades long reputation for excellence in home care
The rare chance to build an office under your leadership and watch it grow
Mission-driven work that keeps seniors independent at home
Charter Oak Home Care is a veteran-founded, family-run company and an equal opportunity employer. Offers are contingent on a comprehensive background check as required by Connecticut law.

Skills
Business Development, Payroll

Experience
5+ yrs

Employment type
Full-Time

Work arrangement
No