Sr Manager, Order Management

SR MANAGER - ORDER MANAGEMENT
DRAPER, UT; RALEIGH, NC; MOUNTAIN VIEW, CA - HYBRID OFFICE; REMOTE, US
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 23,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.
As a Sr Manager, Order Management you will play a crucial role in ensuring the order-to-invoice process runs smoothly, including successful deployment. You will lead and mentor a team of Order Management specialists, overseeing their activities and ensuring they meet performance targets. Additionally, you will actively collaborate with cross-functional teams to drive accurate ARR reporting using our internally developed Billing Application, Salesforce, and NetSuite.
WHAT YOU’LL DO:
Oversee the entire post-close process, from deal close to product deployment.
Own order review for every closed-won transaction: signed paperwork, pricing and discount approvals, non-standard terms, entity and tax data, and policy compliance.
Confirm bookings are accurate and complete before release to billing and provisioning.
Flag revenue-impacting terms (multiple performance obligations, variable consideration, ramps, co-terms, free months, termination for convenience, acceptance clauses).
Ensure Salesforce order data is accurate for new, renewal, upsell, amendment, co-term and cancellation transactions.
Ensure that deployments are executed timely and accurately, adhering to established standards and timelines.
Troubleshoot and resolve deployment-related issues.

Skills
Apache Spark, Salesforce