IT Program Manager – Enterprise Digital Platforms

At a Glance
Legrand has an exciting opportunity for an IT Program Manager to join the Enterprise Digital Platforms (EDP) team. Reporting to the Director of Enterprise Digital Platforms, this techno-functional leader plans, coordinates and delivers programs across Legrand's digital commerce, content and integration platforms.
EDP owns the composable digital experience stack that powers Legrand's B2B commerce and web presence across multiple business units, along with the integration layer that connects it to ERP, PIM, CRM and other enterprise systems. The platform landscape includes SAP Commerce Cloud (commerce), Algolia (search and merchandising), Contentstack (headless CMS), Cloudinary (digital asset management), Vercel (front-end hosting), Azure API Management and Azure Logic Apps (integration), and Microsoft Fabric (data and analytics), alongside legacy BizTalk Server and SSIS integrations that are being modernized.
The ideal candidate pairs consistent program management discipline with enough technical depth in commerce, headless/composable architecture and enterprise integration to manage dependencies, validate estimates and hold delivery teams and implementation partners accountable. They will partner with business unit stakeholders, product owners, architects, engineering teams and external partners to deliver multi-workstream programs on time, on budget and with measurable business outcomes.
Required
7+ years of IT project or program management experience, including at least 3 years leading multi-workstream programs
Track record of delivering at least three large-scale digital commerce, web platform or enterprise integration programs end to end
Hands-on program experience with at least one enterprise commerce platform (SAP Commerce Cloud strongly preferred)
Experience with composable/headless architecture — commerce engine, headless CMS, search, DAM and front-end hosting — and how they depend on each other
Working understanding of enterprise integration initiatives (API management, middleware, ETL) connecting commerce to ERP and other back-office systems
Experience running programs in Agile environments, with the judgment to apply hybrid or waterfall approaches where they fit
Proficiency with Jira or Azure DevOps, Microsoft Project and the Microsoft Office suite
Proven experience managing third-party development and implementation partners
Strong communication skills, with the ability to bridge technical teams, business stakeholders and senior leadership
Excellent interpersonal skills and a collaborative, confident-yet-humble style
Preferred
Program experience with Algolia, Contentstack, Cloudinary and/or Vercel
Experience with Azure API Management and Azure Logic Apps
Exposure to Microsoft Fabric or comparable modern data platforms
Experience with B2B commerce in manufacturing or distribution, including multi-BU or multi-brand platforms
Familiarity with web performance, SEO and accessibility considerations in platform launches
Education and Certifications
Bachelor's degree required, preferably in a business or technical discipline
Project Management Professional (PMP) certification (preferred)
Scrum certification (preferred): Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO) or equivalent
What Will You Do?
Lead multi-workstream programs across commerce, search, content, digital asset management, front-end delivery and enterprise integration, often for several business units at once, applying Scrum, Kanban or waterfall as the work requires
Build and maintain integrated program, release and sprint plans with clear milestones, critical path and cross-team dependencies
Run the delivery cadence (standups, sprint ceremonies, release readiness and steering meetings): set clear agendas, facilitate decisions to closure, monitor throughput and delivery health, remove impediments and continuously improve ways of working
Proactively identify and implement improvement opportunities in intake and project management processes, and develop an IT roadmap to prioritize and track them
Plan and coordinate releases and cutovers across commerce, content, front-end and integration services, including go-live readiness, hypercare and rollback planning
Coordinate business unit migrations and onboarding onto shared platforms, balancing BU-specific requirements against platform standards
Manage dependencies across the composable stack so that changes on one platform (commerce, search, content, digital asset or front-end) are planned and sequenced with the others
Manage integration programs spanning API management, workflow orchestration and legacy middleware/ETL, including interfaces to ERP, PIM, CRM, pricing and order management systems
Work with architects and engineering leads to document end-to-end data and integration flows, translate technical design decisions into delivery scope, sequencing and risk, and expose dependencies, failure points and ownership gaps
Partner with product owners and business stakeholders to define epics, features and user stories in Jira or Azure DevOps and to align on scope, technical requirements and sprint and release priorities
Contribute to the EDP platform roadmap, translating strategic priorities into sequenced, executable programs and balancing dependencies and priorities across platforms and competing business unit demands
Identify, track and mitigate risks, issues and dependencies, escalating promptly
Report program health, delivery metrics and resource utilization to EDP leadership and stakeholders through dashboards and status reporting
Manage third-party implementation and development partners, including SOW scope, deliverable acceptance, change requests and performance against commitments
Coordinate with platform SaaS vendors on support escalations, roadmap dependencies and license or usage implications
Collaborate with cybersecurity, infrastructure, enterprise architecture, ERP and application teams to deliver secure, scalable and compliant solutions
Lead change management, communication planning and stakeholder alignment for platform launches and business unit migrations

Skills
Azure, ETL, Project Management, Agile, Scrum, Jira, SEO, CRM, Onboarding, ERP

Work arrangement
Yes